No data available for example.com in WMT. What to do?
-
Hi,
Our problem is simple: we have statistics data for www.example.com but some data is missing for example.com (eg."links to your site", "structured data, "html improvements") .
However, "search queries", "index status" and some other data is available for example.com.
The problem is that we have over 5000 subdomains and we see no information about them.(especially links pointing to them).
We followed every advice given by Google but doesn't seem to work:
-Adding www.example.com and example.com in WMT
-Setting www.example.com as the preffered domain
-Using DNS verification to verify our site
What do we have to do?
Thank you,
Axello
-
Hi Everett,
The Google Search Quality Team's response was:
"Hi,
Thank you for your email.To see link data from subdomains, you will have to verify each subdomain to your Webmaster Tools account.Sincerely,
The Google Search Quality Team
"
We have changed our content structure to a directory based structure.
Thank you for your support.
Axello
-
Hello Axello,
Are you still having this problem? If so, someone may need to look at your GWT setup to diagnose the issue. You can try some of the SEO companies and consultants listed here in order to hire an analyst to help fix the issue.
If you feel comfortable sharing the domain I can have a look for you to see if there are any answers to be had without logging into GWT.
-
Everett,
Thank you for your support.
The DNS verification was done from mydomain.com.
We are more willing to pay for this service, if your team gets the right solution.
Thank you,
Axello
-
Sorry for the misunderstanding Axello, but I was asking from which site account did you set up the DNS record for verification. If you did this from the www.mydomain.com account when setting it up to be verified it is possible that the code given would not work for other subdomains, since technically "www" is a subdomain. This is all relatively new for everyone, including myself, but I would try using the DNS verification method from the http://mydomain.com GWT account if you haven't done that already.
Does this make sense? I am very curious to know what the issue is too. Please keep us posted. In the meantime, maybe someone else from Moz can provide some input as well. I will ask our team if any have dealt with this.
Regards,
Everett
-
Hi Everett,
I think i sent the question from www.mydomain.com.
I did it again from mydomain.com. Today.
Axello
-
Axello,
In regard to my other question: Did you set it up on http://yourdomain.com or from the http://www.yourdomain.com GWT account?
-
Hi Everett,
We have sent a message using their feedback form one month ago. But no response.
-
Hello Axello,
Thank you for your patience as we narrow down the possibilities.
Have you sent any kind of email or help request to the GWT team?
Did you do this on http://yourdomain.com or from the http://www.yourdomain.com GWT account? If you want it to cover all subdomains you may have to do it from http://yourdomain.com.
-
Hi Everett,
The DNS verification was made almost a month ago.
Nothing seems to work.
Axello
-
Hello Axello,
How long has it been? Sometimes it takes several days, even up to a week, for the DNS changes to take effect.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to change domains in Google Analytics without losing the data
Hi there, We recently changed our domain from .COM to .NET so that all our subdomains from external pages matched. Right now in Google Console we have our new .NET website being tracked, but in GA we are still tracking .COM. It is also causing issues with MOZ crawling our site because of the .COM/.NET discrepancy. My question is what is the best way to change our Google Analytics from .COM to .NET without losing historical data and what considerations do we need to change before implementing this? Our team was concerned that just downloading the old data would be too vast and it we wouldn't be able to continue manipulating it dynamically in GA. Thanks!!
Reporting & Analytics | | cPanel-LLC.0 -
How can I overwrite previously imported cost data in Google Analytics?
I choose the overwrite option but it keeps adding the costs to the existing costs. When i select that radio button and click done, that option does not appear on the summary screen. That section next to Import Behavior is blank.
Reporting & Analytics | | JGB5550 -
What's more accurate? GA queries data or Moz/SEMRush keyword data for rankings
What do you guys think? What's more accurate? GA queries data or Moz/SEMRush keyword data for rankings? Any thoughts appreciated.
Reporting & Analytics | | znotes0 -
WMT data vs. Analytics
Hi Each month I export my data from WMT and go through analytics. I also export our non brand queries from analytics and not WMT - I haven't had an issue before, but this month the impression data is quite different. In the hundreds of thousands different for keywords, everything seems to have taken a big jump and it seems strange. However, not everything is different, I've spot checked some and its; consistent in both, I'm not sure what's going on? One example would be: <colgroup><col width="281"> <col width="72"></colgroup>
Reporting & Analytics | | BeckyKey
| industrial shelving | 1016 |
| industrial racking | 999 | These appear as impressions from Query data in analytics, but they appear nowhere in my WMT query data. Analytics query data shows: | industrial equipment | 670 | WMT Data: | industrial equipment | 143 | Anyone have any idea? Perhaps some kind of tracking issue? Also I've triple checked dates etc...0 -
Splitting Google analytics data
Hi Everyone I'm not sure if this can be done but thought i would ask anyway. One of our clients has a website which is a 3 tiered website, basically this means different access levels for different users depending on their ip address. The split is as follows (business 1, business 2 and the general public all see different things and areas within the website) Now what we are wanting to do is essentially split our analytics data for each of the 3 different users on the site, Can this be done through Google analytics? Thanks in advance. ps If im not clear enough let me know and ill try clear it up
Reporting & Analytics | | TheZenAgency0 -
Google Analytics Data
What tools can one use to audit a site to ensure that Google Analytics is capturing all the visits that we are getting? TIA Asif
Reporting & Analytics | | prsntsnh0 -
How to put structured data on your site?
HI All, I Would like to know your views on structured data on your site. What are the qualities and point that should keep in mind when we talking about the "structured data on your site". how we can apply structured data. How we use data highlighter for the website which don't have any events. your thoughts please.
Reporting & Analytics | | lucidsoftech
thanks0 -
How to devide Google traffic into local google traffic (.com , .uk , .cn etc) in Analytics
Hi, friends In google analytics , we can see search traffic from google, but is it possible to deeply see from which local google? eg: .com , .uk, .hk etc? Thanks alots
Reporting & Analytics | | topchinaseo
Boson0