Why is the login button on moz.com timing out for too many resirects on safari?
-
On safari, when I click on "login" from moz.com, I quickly get a message saying safari can't open the page because of too many redirects.
Firefox works fine. What gives?
-
the /logout worked. It should be fixed though.
-
I posted the response above around 10 am. So now I'm back at around 2 pm and I'm logged out. Why? Why the rush to kick me off this site?
-
I know it's not an intentional error and I'm sure the Moz team are working hard to fix this.
The cookie error is not intentional but the timeout is intentional. Why not increase the timeout period or remove the timeout until the cookie defect is isolated and fixed?
-
I did receive the following response :
" So far we are only able to isolate this to a corrupt cookies issue. You will want to try clearing your cache/cookies in your web browser to see if it will work."
I know it's not an intentional error and I'm sure the Moz team are working hard to fix this.
-
Chris is correct, if you log out and then log back in, that should fix the problem for that session. That said, why does the system need to log us out so quickly? Why can't we stay logged in for a full day? Or better yet, why can't we stay logged in until we log out?
Best,
Christopher -
Its a bit of an error unfortunatly. Go to www.moz.com/logout (or simple type /logout) then log back in and it will fix it.
You can also drop [email protected] an email and they can help worse case more info for them to work on. I believe its an issue with the cookies.
In short: you're logged in even though it doesn't look like it, so log out then log in again!
Hope it helps.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
Google results not close to matching MOZ PA and SA - Why?
I'm trying to convince a boss and another client/partner of the value of MOZ, but it's a challenge when Google's results and the MOZ analytics are way off. For example, when I do non-personalized (MOZ toolbar) Google search for "stair lift kansas city" I see some results that make sense. Further down the page I see my prospective client, kclift.com -- it's a new site with poor MOZ grades and almost no backlinks. It has a PA of 1 and a DA of 4. Yet it ranks above a YP site that has a DA of 89, and another site that has a PA of 27 and a DA of 14. What gives? When I used an in-private Bing search for those terms this site didn't display in the 1st 4 pages. That makes sense with these MOZ rankings and the new site. So how does the site get page 1 results on Google for the same terms? (I should note that I've gone to this site a lot, for the client, and done other related searches. I live in Charlotte, which is why I've included Kansas City in the search terms. With this search, I've tried several ways to do a Google search that is truly anonymous, but I'm not sure I've succeeded. I've erased browsing data, used incognito, used other browsers, and used the MOZ non-personalized Google search. All from the same IP though. Does Google track that? If so, how can one do a truly anonymous search on Google?) All suggestions welcome. Thanks! Richard S.
Moz Pro | | RFS550 -
Moz Pro Tools
Hello I ran into a error while using Moz Pro Tools Crawl Site feature. Stating that my wordpress website could not be crawled. When contacting moz they sent me this screenshot stating the reason for this error is because of the odd ip address highlighted in yellow. Only time I've seen this particular ip-address is during local development. If anyone has any advice on how to fix this or what may have caused this issue. I feel this maybe effecting the site's overall search visibility. ednqnL7
Moz Pro | | willakawillow220 -
Can we scan for Competitor keywords with Moz Pro?
Hi All, Can we scan for Competitor keywords with Moz Pro? Wanted to know if we can check all keywords a site is ranking for... Thanks
Moz Pro | | jomin740 -
Is Galaxy.com blackhat?
They advertise themselves as the internet's oldest free searchable web directory. The MozBar shows their homepage: http://www.galaxy.com/ with these stats... PA: 77, mR:5.81, mT:6.59, DA:93 These numbers seem good. In order to get listed with them there's a $10 fee for a standard listing. So I started wondering why they weren't hit by Panda/Penguin. After searching SEOMoz and not finding any information that satisfied my curiosity I did a google search for "galaxy web directory". It doesn't show up on the first page. To me this indicates a ban or penalty. If it's penalized, why is Moz giving it such great numbers? Also, are there any paid directories that would be worth the $$$? I thought the answer was supposed to be automatically no these days, but I keep hearing that some Blackhat still works. I don't like the idea, but if it's working I don't want to be missing out in the SERPs.
Moz Pro | | SkinLaboratory0 -
Can not start a SEO MOZ campaign?
I keep getting this message, I have a 301 from my domain to my domain with the www prefix. What's the deal? We have detected that the domain www.photosbykristopher.com and the domain photosbykristopher.com both respond to web requests and do not redirect. Having two "twin" domains that both resolve forces them to battle for SERP positions, making your SEO efforts less effective. We suggest redirecting one, then entering the other here.
Moz Pro | | KrisPhoto0 -
Too many pages indexed in SEOMoz
I am running a campaign for a client that has 86 pages via Google and SEmoz is up to almost 10K pages. I am really confused. Any ideas?
Moz Pro | | LaurieK130