Why is the login button on moz.com timing out for too many resirects on safari?
-
On safari, when I click on "login" from moz.com, I quickly get a message saying safari can't open the page because of too many redirects.
Firefox works fine. What gives?
-
the /logout worked. It should be fixed though.
-
I posted the response above around 10 am. So now I'm back at around 2 pm and I'm logged out. Why? Why the rush to kick me off this site?
-
I know it's not an intentional error and I'm sure the Moz team are working hard to fix this.
The cookie error is not intentional but the timeout is intentional. Why not increase the timeout period or remove the timeout until the cookie defect is isolated and fixed?
-
I did receive the following response :
" So far we are only able to isolate this to a corrupt cookies issue. You will want to try clearing your cache/cookies in your web browser to see if it will work."
I know it's not an intentional error and I'm sure the Moz team are working hard to fix this.
-
Chris is correct, if you log out and then log back in, that should fix the problem for that session. That said, why does the system need to log us out so quickly? Why can't we stay logged in for a full day? Or better yet, why can't we stay logged in until we log out?
Best,
Christopher -
Its a bit of an error unfortunatly. Go to www.moz.com/logout (or simple type /logout) then log back in and it will fix it.
You can also drop [email protected] an email and they can help worse case more info for them to work on. I believe its an issue with the cookies.
In short: you're logged in even though it doesn't look like it, so log out then log in again!
Hope it helps.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
MoZ & Other Keyword Tools
Hi There, 1- Does MoZ provide the data on “which keyword searchers are searching in a particular market”, so that I can make a better decision regarding my own keywords?If MoZ does not do this what other best tool is out there in market for this particular purpose? 2- Suppose I decide some keywords for my site and start doing optimization for them. "Does MoZ tell me “how much traffic my those keywords are receiving with the passage of time”. If MoZ does not do this what other best tool is out there in market for this particular purpose? 3- Does Moz give "data on competitors keyword activity also"? If MoZ does not do this what other best tool is out there in market for this particular purpose? Hope somebody with concrete knowledge and experience will enlighten me. Cheers Tanveer
Moz Pro | | Sequelmed0 -
ERROR: Too Many on-page links!
User wise, my product menu @LEDSupply.com is user friendly, but I'm concerned that it might be seen by crawlers as bad because of the TOO MANY ON-PAGE LINKS error I am getting in my moz crawl report. Is it really counting all the links in every drop-down menu? If so, is there are resource on how to fix it????
Moz Pro | | saultienut0 -
Not provided traffic in Moz
Hello, I was wondering, if anyone knew how moz handles non provided keywords? is it not displayed, or is it labeled as something else? I know in WMT, it still displays it. Thanks for your help.
Moz Pro | | PeterRota1 -
Moz Data Issues?
Since the launch of Moz something or other has been wrong with my data. Is everyone having these issues? Or is it just me?
Moz Pro | | EcommerceSite0 -
My Moz domain authority fell last week but so did all 3 of my competitors. What could cause that?
As a loyal Moz Pro subscriber I track my site's authority, trust and links against 3 similar competitors. Last week my authority fell from 61 to 60 but all 3 competitors saw a drop in their authority that week too. Was the Moz domain authority calculation changed? Did anyone else see a drop or has something odd happened to just our market? Any ideas? Not sure if this is something I should address or just shrug and ignore. Cheers
Moz Pro | | SteveBrumpton0 -
Can i set up additional logins on my account?
I'm looking pass over some of the work involved in fixing up my SEO issues and would like to give access SEOmoz to someone else without giving my login details. Is there a way of setting up a secondary account on a PRO licence?
Moz Pro | | CarlS0 -
Google Peru rank and SEO Moz
Hello, I wanna track the google Peru rank but the tool say me that im not in the top 50 and i'm sure that I'm, how to get a real ranking?
Moz Pro | | Kuna0 -
Moz tool bar showing less links
Just checked our links for a couple of our sites and noticed that the number of inbound links has dropped from around 55,000 to 13,000 on one and from 6000 to 700 on the other. GWMT still showing the previous amounts. Anyone else experienced this over the last few days?
Moz Pro | | heatherrobinson0