Why is my dashboard reports not updating???
-
Hi,
Can someone from Moz Team help me out. I just checked my campaigns and they are stuck to Dec 2-8 data. It's already February LOL.
-
it's working fine now. Thanks
-
Hello Sean, we'd love to help! Please send your login email and affected Campaign name to [email protected]. We will look in to this and hopefully get it fixed quickly for you We look forward to hearing from you!
-
This happened to us once. We were able to fix it by disconnecting our Google Analytics accounts and then reconnecting it. It will take a couple of days to regenerate reports, but all the same data will be there still.
If it is an issue with crawling your site, you may need to delete the campaign and then create it again. Caution: if you do this all your data will be lost and it will act as a brand new campaign.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Hi there, I'm the account admin on a Moz Pro account. I have assigned a seat to a freelancer who's doing some work for me and they say they can't access a campaign's rankings report? The manage user's section shows them as having a seat license? It's been issued and accepted by them? Any ideas here? Thanks
Product Support | | NineFiftyNine.net0 -
Moz report not updated
Hi, Our Moz report does not seem to have updated this week? Thanks,
Product Support | | Ski-Solutions
Sacha1 -
Only sections are showing on PDF report?
Around a quarter of the modules selected are actually showing on a report? Unsure if this is an issue on Moz's part or my own - It has previously been fine and printed the whole report as requested (June was fine) The same report this month is only part compiling. I have also manually created another report (with the same modules) and the exact thing happened. Also - When choosing a campaign no stats show up there any longer, not a big problem but quite annoying all the same. Thanks in advance for any help, Alex
Product Support | | Whittie0 -
Received emails about new ranking, crawl and on page reports, but nothing new shows.
Yesterday morning I had emails about updated crawl, ranking and on page reports being available however nothing in my dashboard is newer than 2/21. I waited through yesterday to see if things changed, logged in and out etc but nothing new has shown up. Any ideas on why that is the case?
Product Support | | sea2dca0 -
Finding the old reports and running new ones
When I click on a link to a recent report I don't end up there. I end up on a site I do not recognise or have time to plough through. Can anyone please give me a link to the reports. Many thanks in advance.
Product Support | | Niamh20 -
Why is Moz report showing duplicate content?
Dear Moz Community Our weekly Moz crawl diagnostic repoart is showing a significant increase in "Duplicate Page Content" errors for article pages that have unique content, unique file names, unique META title/descriptions, and unique H1 tags. Where could the duplication be coming from? Thanks for your help.
Product Support | | BoomDialogue690 -
Updated my campaign ?
Hello, I have at present a problem with my campaigns.
Product Support | | Alex75
I feel that it is not updated since the beginning of July (when I reloaded my account) because figures did not change in key word ranking. Thank you for supplying me an answer, cordially A.Reille0 -
Account Update
Hello, I appreciate moz and all of its tools and would not consider going elsewhere but I must say I am a bit disappointed in the extreme inconsistency in the updates to my campaigns and keyword rankings. It's supposed to be weekly and used to occur on a specific day however I have no idea when it will happen now. Updates have occurred on average every 8-10 days with no consistency as to when they will actually happen. Once again I have no intentions of leaving moz but would like to know why this has happened for the past few months and if/when it will consistently be updated weekly. Thank you, Mike
Product Support | | AgilitySpeaks
[personal information removed by staff]0