OSE unavailable and Rank Tracker not refreshing
-
I tried to submit a help ticket, but the help tickets also are not working!
OSE for at least the last 12 hours has been returning Unavailable. Also, Rank Tracker never updates and just endlessly spins.
Can someone shed some light on the issue and when the solution will be implemented?
Thank you
-
No kidding, right? Thanks so much for your support, DJ123! I love your attitude, and am very happy to have you in the Moz community.
-
Thank you for the update, that is brutal.
For the engineers who will work a 18 hour shift, I salute you.
-
Hi DJ123,
Thanks for reaching out. Unfortunately, we are experiencing intermittent issues with our tools as a result of ongoing DDoS attacks. I am so, so sorry for the frustration and inconvenience this is causing you.
Rest assured, our engineers are working as hard as possible to resolve the attacks and resulting instability of our tools. For ongoing status updates on the situation, please visit Moz Health. For details on the DDoS attacks on Moz, please check out this article from the NYTimes: Tally of Cyber Extortion on Tech Companies Grows.
We are grateful for your patience, DJ123.
Kind Wishes,
Christy
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Non owned URL showing up in rank tracker report
Hello, In my weekly rank tracker report, I have a non owned URL showing up with GA UTM params in there. How is this possible and how is it possibly ranking under a different domain?
Link Explorer | | dlarusso.teguar1 -
Different numbers in Moz bar vs. OSE
Hi, On a Google SERP, when i activate the MOZ toolbar one of the sites says it has 1,258 links / 667 RDs. But when I open this same site up in OSE I get 3 inbound links (see attch). What's going on? 0Au9H
Link Explorer | | sanjosepainting0 -
OSE: Missing back-links and High DA website with low DA backlinks
I have gone through a website with 81 DA; where its link equity back-links with highest DA of 70. Hardly 5 back-links 60 to 70 DA and just 25 root domains. This seems very unusual to me. Can someone clarify this for me? Can a website with low DA back-links can make high DA? If so what could be other major contributing factors for this?
Link Explorer | | vtmoz0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
How to get Root Domain backlinks with OSE
Moz toolbar showing Root links 2111 but when searched on OSE it shows only 71. How can I get full backlinks report? Kindly review attached screenshot. K03BaiU.jpg
Link Explorer | | bondhoward0 -
Loving the new OSE integration!
Finally, OSE is now like "integrated" in Moz! And it looks awesome. Not only from a design perspective, but also, I think all the login issues in that past I was having are now solved! Nicely done Moz!
Link Explorer | | FedeEinhorn0 -
OSE Appears To Be Running Very Slow
Is anyone else having the issues where OSE is running really slow when creating advanced reports. I analyzed a sites yesterday that has 3500 links, and 18 hours on the the CSV report progress is only at around 20%.
Link Explorer | | denismilton1