Fixing Duplicate Listings in Factual
-
Hey everyone,
One our business listings is cited as having a duplicate listing in Factual in Moz Local. When you click on the "Fix Duplicate" button in Moz Local, it gives you a mailto: link that emails the Data Contributions team at Factual. I tried sending this team an email and received an automated response that read:
"Thank you for your interest in Factual. We have partnered with a select group of Trusted Data Contributors (TDCs) to add, update, and manage business listings in Factual. We are no longer accepting contributions via email; instead, please work with one of our TDCs directly to update your data within Factual. The full list along with contact information can be found here: http://developer.factual.com/trusted-data-contributors/."
So I'm caught in kind of a loop here. Am I just supposed to wait for Moz Local to push the correct data to Factual while Moz Local thinks that I'm able to fix it manually? Any and all suggestions and help is appreciated.
Thanks,
-
Hey Zeon!
For Factual we will need to submit removals of duplicates manually from the backend. Because of this change we haven't been able to update the link to fix duplicates since it's not a quick change we can make but will be updated very soon. For now please email us the link to the duplicate and we can submit it for removal for you: [email protected]
-
Yes, I think Moz needs to refresh those duplicate requests emails, meaning Factual switched the way they get their data. Factual used to allow people to email them and request fixes.
Other companies use data from partners and Moz probably hasn't updated those emails since they launched Moz local.
Factual uses Moz (as a data partner), so paying for Moz local should fix it (anywhere from a month to 6 mths).
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
Moz Local | | StreetInjerafood0 -
Why are none of my directory listings showing any Bing or YP information
I have many Directory listings on Moz and none of them are showing any Bing information and almost no YP information. The listings are just showing this yellow exclamation point. This has been happening for the last few weeks. Why is this happening and how can I get them back?
Moz Local | | GuardianOwlDigital2 -
How to connect the right GMB listing?
I have a Moz Local listing that has found the correct FB page but it isn't connecting/syncing with a GMB listing. I have given it a week but still nothing on GMB. Will the Google+ page that I link to in Advanced > Social Media URLs be linked with the Moz listing? What is the best practice to tell the Moz Local listing what GMB listing to sync up with?
Moz Local | | PSLab0 -
If I "close" a duplicate listing on Factual, Acxiom, SuperPages, Bing or Localeze, what exactly happens?
When I click "close" for a duplicate location with wrong information, does it mark that location as PERMANENTLY CLOSED on the website (factual, acxiom, etc), or does it delete it from that website? Additionally, once that location on that site is marked as permanently closed or deleted, does Moz Local then re-add the correct information to that site? Thanks!!!
Moz Local | | ThreeShips0 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0 -
Why can't Moz Local pull up my Bing local listing?
One of my listings on Moz Local has a Bing Local listing, but Moz Local can't locate it and suggests that I create one. The NAP is consistent. Is this something that occasionally occurs?
Moz Local | | freetours0 -
Localeze Duplicates
I'm trying to resolve a localeze duplicate but the link provided errors out with a 500 error when you get to localeze. Is anyone else seeing this issue. I was really hoping Moz Local would help there, because of the one edit a year localeze policy if you don't have some form of account.
Moz Local | | trevogre0