My Campaign is gone? What happened to it?
-
I logged in tonight and my campaign is no longer there..
-
Hi there! Depending on what happened (perhaps the account was suspended?), the campaigns probably just got archived. In order to fix it, follow these steps:
Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns.Let me know if that helps!
Jen
-
All my 5 websites have gone, i have checked both versions and they are not there? this is ridiculous!
-
Hi Coleman
As Matthew says, but also, if you created accounts in Moz Pro and then went for the try out of Moz Analytics. You campaigns at that stage would have been migrated to Moz Analytics, but if you then created more campaigns in Moz Pro, those campaigns will be missing from Moz Analytics.
Peter
-
If you created a campaign in Moz Analytics but then switched back to the old Moz Pro interface you won't see the campaign there. Navigate to http://analytics.moz.com/manage-campaigns and check if your campaign is listed there.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have a draft campaign that isn't going active no matter how many times I "finish." Please help..
How do I get my campaign to go active? I am currently using the 30-day free trial.
Product Support | | JOhnClarkMartin0 -
Problems adding mention queries to my campaigns in MA !! ??
Hi I've tried adding new mentions for a couple of different campaigns recently, once today and once yesterday. I'm entering the query name and search query but the 'preview this query' button stays 'dull' and cant cant be clicked so i cant preview the query to then add the query/mention. Is there a bug with this feature at the moment ? anyone else having probs or adding mentions ok ? if someone from moz could confirm asap much appreciated ? All Best Dan
Product Support | | Dan-Lawrence0 -
Why is Moz tracking search results for UK if I have my campaign settings set for US?
One of our clients is marked in Moz Analytics as ranking 24th, but we don't see that when we search for the same key term. However, when we hover over the Universal Image Results icon, we noticed that the ranking is actually for google.co.uk/search. The campaign settings for this campaign are all set to use google.com or the US version. Does anyone know why Moz is bringing in these UK results? dKJAU2F
Product Support | | garrettkite0 -
Campaigns on Homepage
My campaigns are no longer populating with information on the homepage? Has anyone else had this problem and can you help me with the solution? Thanks!
Product Support | | Leithmarketing0 -
Is it possible to clone a custom report layout/template from another campaign
Rather than creating the same report layout for each of your campaigns in Moz Analytics? Anyone know?
Product Support | | PeterAlexLeigh1 -
Unable to Access my Unfinished Campaign
Hello all, I tried to create a campaign for one of my clients but something happened and I had to stop somewhere in the middle. I tried to recreate it but it shows me the following message: “Oops, you already have a campaign named Willoby's Furniture. Please select a unique name for this campaign”. My problem is that I can’t access or see the unfinished campaign. A solution would be to create a new campaign and give it a different name. However, I would prefer to use this space for another client. Any suggestions? Many thanks, Elsa
Product Support | | OptimiseWeb0 -
Can I still view archived campaigns if the subscrition is downgraded to the free version?
We have made a company decision to use another tool for the purpose of rank tracking and want to downgrade our Moz subscription to improve our bottom line. The current debate is whether the archived information has enough value to justify keeping a subscription. I am desperately hoping to circumvent this foolish, time consuming debate by being able to view archived campaign data from the free subscription, is this possible? Thanks in advance.
Product Support | | MAG-Superstore0 -
Had to reactivate my account and now my campaign is completely gone -- eeek!
Hi, I recently had to change my bank and forgot that my payment for my moz PRO subscription was automatically deducted on a monthly basis from the older bank. I just realized this recently and have switched over my payment card to reactivate my account but now I see that my campaigns have been wiped as well. Could you please please please, reactivate my past campaign. There was so much history/past information there and I won't be able to recreate it to see the changes in the campaign and measure progress! Please help! I would really appreciate it. I am coming to the MozCon conference in just a couple of weeks and am looking forward to more wonderful insights from you guys! Thanks much, Christina Kettman
Product Support | | ChristinaMaria0