Is Google Analytics Connection with Moz broken?
-
Hi,
I keep on getting this error on my moz campaigns "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
Everyday i click the reauthorize now and make sure everything is sync properly, but I keep on getting the same error everyday, is there something wrong with GA connection with Moz?
I really need urgent help with this problem as I have more than 15 campaigns on moz and this tool is very important for my reporting. Thanks
-
"The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account."
I have the exact same problem!!!
-
I'm having this same problem, but I have an additional issue as well.
After I've disconnected the broken Google Analytics account (& UA code)...I go back to the drop-down menu of Google Analytics accounts to reconnect. The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account.
Any thoughts or suggestions?
-
Sorry for the trouble James!
Rickus, you are correct.
One way to alleviate that is to disconnect and reconnect the connection:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If this does not work, we will have to try a few more option. Email [email protected] in this case if the above fix does not work.
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
Yes, I have been having the same problem.
[There was another discussion about this recently: http://moz.com/community/q/analytics-account-will-not-stayed-connected-listed-fixes-do-not-work ]
The reply I got from Moz said in part: "We are trying to improve our relationship with Google so this connection can become less finicky." So it does sound like there is an issue there.
-
Hi There,
I have had the same problem and what worked every time was to disconnect my GA account and then reconnect. This is not an immediate fix but will sort it out.
Hope this helps
-
Moz tells me there's an issue with the GA connection on one of my campaigns, so you're not alone.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How often are keywords updating in moz
How often do they update, I have set up a campaign, added kw and its been 7 day and no update on rankings..
Product Support | | dave8580 -
How to del the account of moz
i dont wanna pay but know i take trail but i wanna del the account but dont know how to del
Product Support | | Nobody16068513179450 -
I have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
i have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
Product Support | | rush70720 -
Analytics Losing Connection
Hi All, I keep receiving the following message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now." I have reauthorized numerous times with no luck. Thanks
Product Support | | CaxtonFX0 -
Tracking more competitors with Moz Pro
Hello Moz, I am currently in my free trial period of Moz Pro and am enjoying it very much. However, I would like to be able to track more than just three competitors per campaign. Is this something that is available with an upgrade?
Product Support | | InterCall2 -
My Whole Moz Account Went Missing - Started From Scratch But Not Working Again
Hi guys my whole moz account went awol - lost all my previous campaign data in terms of search listings - got a bit fed up so started from scratch, the first week was ok but now I login to see where I am on the search engines and all I get is '-' can anyone help - I am paying top dollar for this service but it seems so unstable, I thought I was using this to save me time keying in hundreds of search phrases and manually checking them and as I am sure many of you will appreciate checking daily can drive you crackers so I signed up with the belief that once a week I would get an in depth report and as such I could take a sigh of relief and get away from the obsessive compulsion to check my listings daily - this does not seem to be the case - pretty frustrated to be honest. kind regards Gareth
Product Support | | GarethParkin0 -
Moz Pro Free trial
Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0 i would like a refund as it doens't seem to a be a free trial
Product Support | | zemosdesign0 -
Anybody know how to merge an old inactive Moz account with a current live Moz account?
I had an old Moz account with my name, profile, etc. that I don't want to lose. By accident, when I created my current subscription, I ended up creating a brand new account. The old account has my bio, Moz points, etc. that I don't want to lose, but the new account has my campaigns. Any way to bring the two accounts together?
Product Support | | Consumers-Edge.com0