Is Google Analytics Connection with Moz broken?
-
Hi,
I keep on getting this error on my moz campaigns "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
Everyday i click the reauthorize now and make sure everything is sync properly, but I keep on getting the same error everyday, is there something wrong with GA connection with Moz?
I really need urgent help with this problem as I have more than 15 campaigns on moz and this tool is very important for my reporting. Thanks
-
"The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account."
I have the exact same problem!!!
-
I'm having this same problem, but I have an additional issue as well.
After I've disconnected the broken Google Analytics account (& UA code)...I go back to the drop-down menu of Google Analytics accounts to reconnect. The problem is...all the GA account options to select from are outdated, thus not allowing me to select the correct (& most up-to-date) GA account & UA code associated with that account.
Any thoughts or suggestions?
-
Sorry for the trouble James!
Rickus, you are correct.
One way to alleviate that is to disconnect and reconnect the connection:
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI - Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
- Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
- Hurray! This should let you grab the most current traffic data!
If this does not work, we will have to try a few more option. Email [email protected] in this case if the above fix does not work.
- Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
-
Yes, I have been having the same problem.
[There was another discussion about this recently: http://moz.com/community/q/analytics-account-will-not-stayed-connected-listed-fixes-do-not-work ]
The reply I got from Moz said in part: "We are trying to improve our relationship with Google so this connection can become less finicky." So it does sound like there is an issue there.
-
Hi There,
I have had the same problem and what worked every time was to disconnect my GA account and then reconnect. This is not an immediate fix but will sort it out.
Hope this helps
-
Moz tells me there's an issue with the GA connection on one of my campaigns, so you're not alone.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How often are keywords updating in moz
How often do they update, I have set up a campaign, added kw and its been 7 day and no update on rankings..
Product Support | | dave8580 -
I just wanted to have custom URL for my MOZ usr profile and was unable to get done. Is there any one aware about this?
Looking for an answer regarding the community awareness about this implementation.
Product Support | | Sanka_Liyanage0 -
Moz took money from my account?!
I signed up for a free trial and had to add my card details. Now Moz just took money from my account without permissions. This is a warning to everyone signing up for trial. I want my money back!!! This is not right.
Product Support | | cjhswe810 -
Moz usability
Why is it such a hassle to access Moz campaigns from the frontpage of Moz? How can MOZ be so awesome and at the same time be so annoying? Does Moz have UX designer working with them?
Product Support | | guidetoiceland0 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
My Whole Moz Account Went Missing - Started From Scratch But Not Working Again
Hi guys my whole moz account went awol - lost all my previous campaign data in terms of search listings - got a bit fed up so started from scratch, the first week was ok but now I login to see where I am on the search engines and all I get is '-' can anyone help - I am paying top dollar for this service but it seems so unstable, I thought I was using this to save me time keying in hundreds of search phrases and manually checking them and as I am sure many of you will appreciate checking daily can drive you crackers so I signed up with the belief that once a week I would get an in depth report and as such I could take a sigh of relief and get away from the obsessive compulsion to check my listings daily - this does not seem to be the case - pretty frustrated to be honest. kind regards Gareth
Product Support | | GarethParkin0 -
Several issues moz analytics
I have found several issues with Moz Analytics. Wondering if it is only me or am I missing something... 1. I am not able to create branded reports or reports what so ever. I need this functionality like it is advertised.
Product Support | | auke1810
2. In Search competition is not working at all. it states "not in top 50" for all keywords witch is not true.
3. In Crawl diagnostics I get this "Rel Canonical" issue even though the rel canonical tag is in the website. I have send a mail to support but no answer until today. Earlier I did receive a answer on my questions so i guess there is one way of sending questions to the moz team witch is not working.0 -
Moz login token, time to live...
Suspect it's just a wrinkle as a result of the change from seomoz to moz, but on seomoz the remember me checkbox had a time to live of a few weeks, possibly a month, which was excellent. Since the great rebranding and migration (which is excellent by the way), time to live from ticking remember me is in the order of a couple of hours, which is pretty annoying. Any chance the web folks could bump it up a little, better yet put it back to 30 days? 🙂
Product Support | | WorldText4