Is OSE having problems?
-
The healthpage says it is operational but I'm getting a ton of 'There was an error getting your data' messages. First I thought, it just happens to smaller pages, since testing it with moz.com worked. But even pages like nbc.com give me this error. I tried logging out an in again and even swithcing browsers - without success.
Anyone else having problems like this right now?
Cheers, Chris
-
Hi there! Tawny from Moz's Help Team here.
I'm so sorry you're running into this issue! We're experiencing some issues with our API this morning, which is why you're seeing these errors. The team is investigating the issue now and we hope to have things back up and running as soon as possible. We've updated our health page to reflect the current issues we're seeing.
Sorry for the inconvenience in the meantime!
-
Thanks guys for letting me know I'm not the only one getting these errors. Right now it works, but great to know someone is already looking into this.
Cheers, Chris
-
Just got this status page email: http://health.moz.com/incidents/p9q8yk49kh25
-
Hi Chris,
I've been getting this for the last month or so. Sometimes I have to try 2-3 times but it eventually works and hasn't caused me too many issues. I figured it might've just been a busy time of the day...or it maybe it was my slow internet connection at the time...I really don't know.
Would love to know if this is a known problem that's being looked at, but like I said, it doesn't cause me too many dramas and I don't think I've had to retry more than 3 times.
Hopefully someone from Moz can say why this might be happening
Cheers,
David
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Archive problem
Hello. I cannot move notifications to the archive, nothing happens after clicking the Archive button. And I can’t go into the archive itself. What could be the problem?
Link Explorer | | architecturalcgi0 -
OSE 'request CSV' for links blank
After doing the link check on a domain, got 40 or so links. Clicked Request CSV The file that is downloaded contains no links. The column headings are there but no content Did this twice and got same blank file. OSE is showing the 40 links
Link Explorer | | cbpayne0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
Why does OSE show different link equity for homepage with and without trailing slash?
Hi all, I am working with a developer who believes OSE (Open Site Explorer) is flawed. His reasoning is that OSE shows completely different link equity and domain authority for these two URLs [company name is purposely withheld]: http://www.mydomain.com/us/ and http://www.mydomain.com/us NOTE: http://www.mydomain.com/us has been properly 301-redirecting to http://www.mydomain.com/us/ for years. The developer's argument is that the URL that is being 301-redirected shouldn't have any link equity at all, therefore OSE is flawed. Here is the response I would like to give him. Please feel free to poke holes, provide feedback or flat out correct me if I am wrong: Dear inquisitive developer, Any URL that is being linked to by another site that has link equity will get link equity passed to it. This is true even if the URL is a page that doesn't exist. What it can't do (if it doesn't exist) is then pass that link equity on to another page. Moz's OSE is showing separate link equity for the two versions of this URL because other sites have linked to both versions. The fact that one 301-redirects to the other is good and ensures that link equity from one is passing to the preferred URL. The 301-redirect does not, however, remove link equity from the first URL, but rather passes the existing link equity from one to the other. Consequently, Moz's OSE is not flawed, but rather is displaying the link equity of one URL that is benefiting the other via a 301-redirect. Sincerely, Dana
Link Explorer | | danatanseo3 -
How long will it take for the changes we've made to reflect in Moz OSE spam score data?
I signed up for Moz to see the spam flags our site had triggered. As soon as I found out, we worked on it and have been trying to correct our mistakes but it's been more than a month and we've managed to neutralise zero flags. I would appreciate if someone can clarify how long the OSE data takes to refresh. Also, how do you combat the following three specific flags: Ratio of Followed to Nofollowed Subdomains Ratio of Followed to Nofollowed Domains Low Number of Pages Found Crawl only gets a valid response to a small number of pages. Thanks.
Link Explorer | | Oziti0 -
Discrepancy between OSE internal links and Webmaster Tools
Hi, We have been attempting to increase our rankings for our key term for a number of months now, and we are seeing an unusual discrepancy between OSE and Webmaster Tools that we believe may be causing us harm. OSE shows our homepage, www.unionroom.com, as having only 27 internal links (only three of these aren't 301's too), whereas Webmaster Tools is showing just over 1,500 internal links to the homepage. The three pages that OSE are displaying as linking back to the homepage are the homepage, our blog and our accessibility page. These pages are all ran off the same template and have the same header and footer (with three home links spread across header and footer). You can see our confusion! Is this a case of OSE's stats being incorrect (the website has been live for ~6 months) or is there an issue with our in-linking structure that we are missing? Thanks!
Link Explorer | | unionroom0 -
How to get backlinks from Https websites with OSE?
Hi guys, Any ideas how can we get/check the backlinks from securized websites (https) using Open Site Explorer? It seems we cannot change the protocol (http:// by default). Thanks,
Link Explorer | | Netsociety
Ben1