Moz Local not finding Facebook page
-
I've got a listing on Moz Local - www.carolinasmilesnc.com. It finds most listings OK. When looking for other listing services where it locates a matching listing, it cannot seem to find the Facebook page. They have identical phone numbers as what we submitted (verified by Google) as well as the street address. We keyed in the Facebook link in the details of the listing for Moz Local. Moz Local only shows an option to create a page. How do I get it to connect to the existing and very robust Facebook page?
-
Hi Wick!
I'm sure our Moz Local support staff can get to the bottom of this with you, looking at your account. Please, email them at [email protected]. You should receive a reply quickly!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
MOZ not verifying my Google My Business listing
Hello Folks, Moz Local is not verifying my Google My Business Listing nor is it verifying the manual CSV upload. My Google My Business Listing and my manual CSV upload correctly display all of the same information as my Google My Business Listing and Facebook Page using the following Moz Local guidelines. The only thing that I can think of is that Moz Local is currently pulling up and older listing with a toll free number; however that has been corrected and the feed is real time, so I'm at a loss. Facebook The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The primary page category must be “local business”. A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in. The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape! Google My Business The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. Any help would be appreciated.
Moz Local | | Kodiiac0 -
Facebook page not showing up on mo report
Hi, I've recently set-up a Moz local account and have submitted my business to it. However for some reason my Facebook page is not showing up in the listing report. The Facebook page is active and has all the NAP details but in the listing report, it only gives the option of creating a listing. Am I doing somesting wrong? https://www.facebook.com/surreyroofcare/
Moz Local | | surreyroofcare0 -
Moz Local - Multiple Business Customers
Hi,
Moz Local | | rufo
I've looked at Moz Local as it now seems to include UK based submissions.
It looks great. However as I have a number of customers that would benefit from the service I wanted to know if MOZ lets you submit numerous businesses or is it just for the business that you have your account with. I really want to use the service for customers but I'm not sure whether its just a single company with the possibility of multiple addresses or if its multiple businesses. Thanks in advance,
Steve0 -
Why is Moz local showing my google plus page as incomplete when it is 100% complete
Hi all, New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus. Any idea why? Thanks in advance.
Moz Local | | Muskrat371 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0 -
How does Moz Local respond when confronted with a YEXT verified listing?
From what I can tell, Yext overrides Moz Local. So if you're paying Moz Local for listing service & someone else comes along and purchase Yext for that same business's listing, the directories incorporated with Yext WILL NOT listen to Moz Local. They show the Yext listing information. Can I get this confirmed by someone at Moz? Point being... if in Moz Local vs Yext, Moz Local always loses to Yext, there's not a lot of point in having Moz Local -- Especially since Yahoo now requires Yext to update Yahoo Local Map listings.
Moz Local | | valetseo0 -
In Moz local my listing percentages have been decreasing the past couple of weeks and are not updating anymore. How can I get these updating again and back to increasing to be complete?
In Moz local my listing percentages have been decreasing the past couple of weeks and are not updating anymore. How can I get these updating again and back to increasing to be complete? This has been happening to almost all of my listings, I have 39 listing and of those only 6 listing percentages increased, 4 stayed the same and the rest decreased significantly over the last 2 weeks.
Moz Local | | rustmedia0