Request for refund.
-
Hi Team, I'm Abhinay Penta, I used moz a month back with free subscription and never returned back to the website since then but I've been charged 179 USD(244.07 CAD) without any notification or reminder on 22nd September 2019.
_I tried reaching you over phone, but no contact number is available on web, I request for the refund, since I'm not going use your services anymore and would like to cancel my subscription permanently. _
_ Regards, Abhinay Penta_
-
I don't work for Moz but Moz Pro refunds are considered on a case-by-case basis, please email [email protected] from your account email and provide the last 4 digits and the name on the card that was charged. We'll be able to review your account and respond within 24 hours.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Solved Expired Trial, refund requested
Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
Product Support | | GBY91
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.0 -
Refund
Hi, I have used free trial and I forgot to cancel it, and was charged $179. I need help cancelling the account and getting a refund. For now i'm unable to use this great tool..
Product Support | | HoxtonCapital0 -
I need a refund
I cant afford moz pro at this time and would like a refund. I forget to cancel my subscription, and Im a struggling student who is interested in this software but cant handle this payment plan can you please give me a refund
Product Support | | Marketing2.0 -
Forgot to cancel and never used this service how can I be refunded??
I was considering starting in online business but decided not to but forgot to cancel 30 day trial therefore I am unable to use the service but yeah I still got billed and I never use the service how can I get refunded?
Product Support | | myintimatebox.com0 -
My trial just expired and i had forgotten to cancel, I want to refund it please
I've forgotten to cancel my trial account and I got my card charged 150$, I wanna cancel my account and get a refund please.
Product Support | | heshamfathi0 -
Refund
Hello, We would like to cancel our account and get a refund for the remaining months. What are the steps we need to take? Best Regards D
Product Support | | dasmedia0 -
Refund
Where can I contact customer support? I've sent several emails and no answer back. Is this company a scam? My trial just expired and I had forgotten to cancel. This is terrible. No phone numbers and no support ticket. How can I subscribe to a ghost company? Ulymar.
Product Support | | uly40