Moz Pro won't stay connected to my Google Analytics profile
-
I just started a trial of Moz Pro today and it seems to have a problem staying connected to my Google Analytics account.
Evenr time I refresh a page or click to a different page, I get a notification that reads "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now."
I click the link to reauthorize and it says it was successful, But then as soon as I refresh the page or click to a new page withing Moz Pro, the message appears again.
I'm afraid that none of my GA data is being collected by Moz Pro. What should I do?
-
I'm having the same issues, revoking access, and reauthorizing does not work.
-
I know this question says it's answered, but the answer is not working for me. I'm having the same issue. I've tried, on multiple occasions reauthorize. I've even tried revoking permissions, as stated in the above answer. Nothing works. I don't have any other account permissions enable in my Webmaster Tools, so no other Oauth Tokens are in there. Every day my accounts are disconnected from Moz and I don't know why. It is really getting annoying. Please help!
-
Thanks Erin.
It appears I may have just acted prematurely. The notice has stopped appearing and my GA data seems to be be flowing in nicely.
Thanks for your help. If there is ever an interruption in my GA data being pulled into Moz Pro, at least I will know to check the Oauth Cards.
Cheers.
-
Hi Tonya,
My name is Erin, and I'm on the Moz Help Team. Thanks for reaching out! Sorry to hear that you're having trouble with your GA connection! That's no fun. Don't worry about your GA data, it's stored safe and sound within GA. You won't lose any data when your profile disconnects.
Before we go any further, make sure that you're an least an admin on the GA account you're trying to connect.
A lot of times with GA issues, the problem is a bad Oauth token. What's an Oauth token you say?! Let me explain!
Google goes through a process called Oauth when it comes to authorizing access of services that are linked to your Google account. Under any single Google account, there are about 20 tokens account wide. Those tokens are used to provide access for a variety of services from Gmail to apps on your phone. Once you hit the limit, which is 20 for most users, the system automatically revokes the oldest token to provide a new one. If your Moz token is the oldest token, it can render it stale. I'm not certain if this is causing the issue on your account, but it is a great place to start troubleshooting.
You may be able to correct the issue by manually revoking your tokens to make room for new ones on your account and then reconnecting the account to Moz. Here are the instructions on how to do that:
- Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using.
- Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now, as well as your current Moz token.
- Once you are done with that, simply go back to your campaign settings, disconnect your GA profile and reconnect (I recommend you use a fresh incognito window).
I hope that helps! If you're still running into problems, shoot us an email at [email protected]!
Happy Tuesday!
Erin
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Risk of moz on website
Does Moz collect information of customers accessing my website https://tructiepbongda.site/?
Getting Started | | gogoanimetp
Thank you!0 -
How can i start in moz?
I want to know what to do first, how do I start the branding, etc. Thanks!!!
Getting Started | | Gridiron2361 -
Why can't I Ctrl + click on links on Moz any more?
I'm interested if it's just me that gets frustrated by this? I've just Ctrl + clicked a few links to open them in separate tabs and then realised that none of them had opened. I know it's been like this for a while. It's a usability issue as it goes against expected norms, and now I have to right-click and then click "Open in new tab" on each link, which is more time-consuming and frustrating. More and more websites seem to be losing their Ctrl + click on links ability (JavaScript often breaks it). I don't know if there's a Mac equivalent... Anyway, I hope that doesn't seem like I'm too angry. It just frustrates me a little and I hope it gets fixed. 🙂 Edit - I've just realised these are getting blocked by Chrome's pop-up blocker - but why? It's only an issue on a small number of websites.
Getting Started | | Alex-Harford1 -
Google Plus not loading...any ideas?
Trying to load my campaigns and for each one, Google Plus tracking is not loading. It just doesn't take. I've tried with three different clients so either I'm doing something wrong or the system is not working properly. I entered the names of the accounts exactly they appear on the Google Plus page and copy and pasted the url with and without /posts at the end. Any other ideas to troubleshoot this?= Thanks.
Getting Started | | Masbro0 -
Can't create a brand query?
When I try to create a brand query, clicking the 'preview query' button doesn't do anything. Anyone else have this happening to them? It would be my first brand query if that matters.
Getting Started | | pixelflyte20140 -
Is there a way MOZ can help me get HQ links?
I'm new to MOZ, I'm on the niche sites building. Is there an easy way to find HQ pages to post to with MOZ? Like it's with Market samurai.
Getting Started | | bishop230 -
Getting Redirect Loops in MOZ using Chrome
Been getting bizarre Redirect Loops from Chrome after I log-in to MOZ. Has anyone had something like this happen? I've tried clearing cache, rebooting, etc. but no luck. Thanks in advance!
Getting Started | | danny.wood1 -
How does MOZ assign a keyword to a page in the On Page Grades by Keyword Ranking
I'm in the beta analytics tool. In the On Page Optimization > On Page Grades by Keyword section, there is a Keyword column with a keyword assigned to each URL on my site. http://analytics.moz.com/search/on-page/572409.326269 How is the keyword that is shown here decieed upon? Is it simply based on a guess of the "best keyword" for each page based on kwp density and other factors? Can I map a new keyword to each page? or at least to my top ten most important pages? I see I can check the grade for any keyword on any page here: http://analytics.moz.com/search/manage-page-grades/572409.326269. I want to map my top ten pages to ten keywords - can I save these changes in the system so I don't have to manually check a keyword/url match each time? Shaun
Getting Started | | nuash0