Suspended Google my Business listing - Moz local created a new one - best way forward?
-
I had a suspended Google my Business listing and Moz local automatically created a new one because I had synced GMB with Moz and selected the option to push data there from Moz Local.
The new GMB listing is verified and I dont know why the previous one was suspended.
What's the best way forward? Should Ijust delete the suspended listing and edit this new one, or I should still submit the reinstatement request for the suspended one?
Many thanks
-
Elaine, as you're probably aware, the account was suspended because Google doesn't allow for two Google My Business Accounts for the same location. Here's an article on how to get the suspended account turned back on. Make sure you've followed the instructions on Moz to ensure you don't create a cycle where you're having to repeat the process.
Before going through this work, were you actively working the old business listing? If you have a history of pictures and posts I'd do the work to get the older listing reactivated. If you've not effectively used the tool, don't waste your time on the older listing, just get into the game with the new listing.
Google My Business Listings are an excellent tool to show new products and to have a steady stream of coupon codes to drive potential customers to your site. To my knowledge, Google doesn't share how they use this information for Local Search Rankings. That said, Google has always said the person doing the search is the customer and they drive the most relevant website to the top of the page for that customer. If my Google My Business page is actively managed and my competitors isn't, I bet I win. That's my opinion...
-
Hi Dave, did you get to look at the account. In syncing preferences it says 'overwrite listing details' but when I go to manage accounts that option isn't ticked.
I've been advised by support that I may need to disconnect and reconnect my GMB account.
-
Thanks, yes, I'll do that now.
I was going to deselect the overwrite listing details option but it’s not selected, although it appears to be on the Google My Business Sync page?
I've been advised by support that I may need to disconnect and reconnect my GMB accounts first.
thanks
-
Hey Elaine! You can disable the push to GMB feature within your Moz Local account by navigating to manage accounts
https://mza.seotoolninja.com/local/bulk/connections/gmb/manage and then uncheck the "overwrite listing details"
As far as the SEO implications of creating a new GMB vs un-suspending an old one, I cannot speak to that, but I would like to look at the state of your Moz Local account. Is it possible for you to send us an email the [email protected] from the email account that houses the Moz Local listing so we can take a look at whats going on?
thanks
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local Review Management/Customer Feedback help, tutorials, anything? MOZ do you even like your own tools???
I am STUNNED and frustrated that a great tool like Moz Local has the great feature like Review Management/Customer Feedback and have ALMOST ZERO content, tutorials, FAQs, or easily found content that quickly explains some important details. You don't have ANYTHING findable to help me explain to employers or fellow new SEOs how to implement YOUR OWN TOOL. Why? WHY??? • I have multiple locations signed up for complete features - want to share individual location with individual property managers - how? • Exports show "recommendation" as "true" or "false" which I understand - but where in your dashboard is this explained? • I want to customize my property review report/export - I don't need a lot of those columns which are duplicate info or unknown to the property managers. Possible? Seriously - should not be this difficult to track down info/direction/shareable info for YOUR OWN TOOL!
Moz Local | | Worcester-PI0 -
Using Moz Local for Two Businesses / Two Websites but One Building
I'd like to use Moz Local for two of my clients who share a space. The first one is an independent tattoo artist, who operates inside a larger tattoo shop. Both the tattoo shop and this individual artist have websites, and they'd both like me to optimize for local search. Will this be a problem using Moz Local to add both businesses? I will buy two different Moz Local subscriptions for them, but I don't want one business to override the other since they're inside the same address. Thanks!
Moz Local | | newwhy0 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
Moz Local | | chroma_marketing0 -
“XXX Close” and “XXX Cl” showing up as inconsistencies of the same address in Moz Local checker
I was using the moz local check listing feature to check one of our clients whos addresses is “XXX Close” When i check listing in moz local i get 2 options of the site : with address “XXX Close” with address “XXX Cl” If i click on the “XXX Close” version it shows me listing where the address is written as “XXX Cl” as being inconsistent and visa versa if i click on the “XXX Cl” version. (this happens as some sites reformat the text, ive submitted them all as “XXX Close”) Is the something to be concerned about ? eg. could it effect rankings or does google understand that they are the same ?
Moz Local | | mike8780 -
We have 2 verified listing in Moz Local, one verified by Google and one verified by Facebook. Can I bring them together?
The thing is, the listing verified through Google also has metrics for listings within a number of other direct networks, and the listing verified with Facebook has metrics showing for other direct networks. It would be good if I could bring these together and get a better overall picture of how our local listings are optimised.
Moz Local | | ChrisMarr0 -
Moz Local free with subscription?
I am part of an agency managing multiple clients through a Moz Pro Medium subscription. I am interested in using Moz Local for some of my clients, and I was under the understanding that with a subscription Moz Local could be used for free. Can someone please let me know if this is correct and if so how to take advantage of it?
Moz Local | | SmartAcre1 -
Submitted to Moz Local - and percentage hasn't changed after 2-3 weeks
Hello Moz Support, I've submitted to Moz Local 2-3 weeks ago - Bayou Tactical in my account. And the percentage remains the same with certain websites saying 100% incomplete that should be covered with Moz Local. Please help and thanks! Cole
Moz Local | | ColeLusby0 -
Moz Local Validation
I am trying to list my business under Moz Local. I have filled out all of the documentation and had no errors. However I am stuck on Validation. It says "We were unable to validate the following listings on either Google or Facebook Places." I have checked both my google and facebook pages they are up to date with the most current address. Any ideas where the problem may be?
Moz Local | | wianno1680