I want to cancel my cancellation
-
HI there about 4 days ago I canceled my account over here at SEOmoz because I was going to take a break for a few months. Though earlier todayI changed my mind and now I don't want to cancel it anymore. That leads me to my question: is there a way to cancel you cancellation?
regards
/Alexander
-
Hi Alexander! I just assigned this question to the Hekp team. One of them will be able to help you out soon!
Thanks!
Jen
-
Hi Alexander, we had a similar issue with our account a few months ago and we didn't wanted to lose the subscription, specially at the price we had it, so if is that urgent just call or mail now http://www.seomoz.org/about/contact , they have great customer service and they will help you work something out.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount
I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
Moz Pro | | NatwarG
Kindly refund my amount.0 -
When using Moz Pro do I want Google-UK or -GB as default and why?
Hi. When using Moz Pro, I always select Google UK as default search with GB and US next. Is there a reason to choose one over the other? If so why? I am UK based and so are my clients. Thanks
Moz Pro | | YNWA0 -
New to Moz and wanted a bit of help with my report
Hi, I have used the MOZ report to analyse one of my friends sites and I wanted to query a few warnings it highlighted and I just wanted people's thought on how important they thought these were: The first is dupliate descriptions/titles. This is mainly down the e-commerce pages. Fist duplicate content:
Moz Pro | | dannylancs
On some pages the description is identical and all that is different is the title and picture, is this an issue? Duplicate pages:
Due to the way the website folder structure/catergories has been created some pages are identical but because the product comes under 2 cetergories there is 2 seperate pages, should we use the canonical on one of the pages? Also regarding the canonical tag, they have put link rel="canonical" on every page and got it to point at itself, so not really being used in the way it is meant to be. Could something like this cause any harm? The final thing is internal linking back to the homepage. If for example the homepage is http://www.test.com, when linking back is it best to put the full URL over "index.html" even though they are the same page? Any help really appreciated Dan0 -
Who wants to help go over my crawl diagnostics via skype?
I have run a crawl diagnostic on my site and have 194 errors and most of them are 404 errors in wordpress. Not sure why, but many of my pages had name changes (possibly a permalinks issue) but I have no idea how to fix it. I had 5 duplicate page titles, and 1 tile missing or empty. 72 crawl notices found (2 permanent redirect, 17 blocked by robots, 53 rel canonical) 19 Crawl warnings were found Who wants to have some fun?
Moz Pro | | starkSEO0 -
The keyword ranking report takes into account all my website urls? Can I specify the URLs where I want to track the keywords?
I don't know if my weekly reports are reporting the ranking of my keywords correctly. I have added some new keywords, since that all my reports are in red numbers. I don't know if this is happening because I did something wrong, or if is because my rankings are really falling down.
Moz Pro | | hockerty0 -
How do I delete my account or cancel my trial?
Hi, I want to delete my account and I cannot see an option for this within Billing. Can someone help. Thanks, Lisa
Moz Pro | | lisamarieCunn0 -
Can't find email address or contact form on website I want link from
Hi, How do you use whois or other resources to find an email address for a site that doesn't list their email address or have a contact form? Our competitors look like they have contacted the site but I don't know how to contact the site myself. They have a facebook fan page and a twitter account. Thanks.
Moz Pro | | BobGW0