4XX client error with email address in URL
-
I have an unusual situation I have never seen before and I did not set up the server for this client. The 4XX error is a string of about 74 URLs similar to this:
http://www.websitename.com/about-us/[email protected]
I will be contacting the server host as well to troubleshoot this issue. Any ideas?
Thanks
-
Hi EliteVenu! I'm so glad Ryan pointed you in the right direction. If that turns out to fix the problem, mind marking one or both of his responses as a "Good Answer?"
-
Great! Glad I could help.
-
That gave me the right direction to look in! A social icon plugin did not require the mailto in the dashboard settings, (as it only said "enter your email address here") and the theme wrote it as href in the theme's code. I looked at the source code, but overlooked this small detail. I removed the social icon email so I will see if it helps.
Thanks for the response!
-
Hi there! Tawny from the Help Team here - I think I can help provide a little bit of insight!
If you take a look at the Site Crawl report for this site's campaign and look at just the 4XX client errors, you'll see a Linking Page column in the table below the graph. That's the page from which our crawler arrived at the 404 page, and is where you can start looking for what went wrong.
I'd recommend taking a peek at that Linking Page's source code and searching for the email address - that's likely where you'll find the issue.
I hope this helps! Feel free to write in to us at [email protected] if you still have questions and we'll do our best to help you out!
-
If that's what you're seeing it looks like someone used a relative href link instead of a mailto link for emails on the about us page.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Crawl report shows that it gets 4xx errors for pages that work fine. Why?
On the crawl report it has all these "Critical Crawler Issues". They all say "4xx Error", yet when i click on the link from the crawler report, it goes to a perfectly functioning page, not a 404 page or anything. If i click in it actually says it's a 403 error. It's all for pages generated by the IDX solution for our real estate website. Is Moz broken or am i missing something? Here are a couple examples: <dl class="crawl-page-details-list"> <dd class="crawl-page-details-list-emphasis">https://teamvivi.com/homes-for-sale-map-search/</dd> <dd class="crawl-page-details-list-emphasis"> <dl class="crawl-page-details-list"> <dd class="crawl-page-details-list-emphasis">https://teamvivi.com/email-alerts/</dd> </dl> </dd> </dl>
Moz Bar | | TeamViviRealEstate0 -
Moz Crawl - 804 : HTTPS (SSL) error encountered when requesting page.
Got an issue sending a Crawl Request to https://www.usernamebuddy.com/ " "804 : HTTPS (SSL) error encountered when requesting page." I have tried to recrawl several times now same issue keeps occurring. I cannot see an error when I access the site am I missing something, if so how can I diagnose the issue and sort the problem? I have reviewed the source and cannot use any http: resources.
Moz Bar | | GrouchyKids0 -
URL Link Counts
Hi Can someone clarify what the URL link counts in the SERP report means? Is this total internal links on this page? My followed internal links are very high compared with sites I am comparing against, some sites only have 1 internal followed link - is this possible? Have they simply no followed all the rest on that page?
Moz Bar | | BeckyKey0 -
Cannot crawl website with redirect intalled on subdomain url
Hi! I want to crawl this website : http://www.car-moderne.ch. I tried a got back the crawl just for that one url (not for all the pages of the website). This single line cvs says that the status of the http://www.car-moderne.ch is 200, but in fact it is a redirect 301 to http://www.car-moderne.ch/fr where the live home page is (actually the Moz bar sees the 301, not the 200 as the single-lined crawl does). How can I proceed in this case (a 301 redirect being installed on the subdomain url) to still be able to have a full-fledged juicy cvs with all the broken links, duplicate content, etc. Thank you for your help! Pascal Hämmerli
Moz Bar | | Ethos_Digital0 -
Why can't On-Page Grader grade any Hilton hotel URLs?
I'm receiving the "Sorry, but that URL is inaccessible." for every hilton hotel webpage I check when using On-Page Grader. Is Hilton blocking Moz's On-Page Grader or is something else going on? Here are a few "inaccessible URLs" from different brands within Hilton's portfolio: http://doubletree3.hilton.com/en/hotels/new-york/doubletree-by-hilton-hotel-metropolitan-new-york-city-NYCDTDT/index.html http://home2suites3.hilton.com/en/hotels/tennessee/home2-suites-by-hilton-nashville-vanderbilt-tn-BNAHTHT/index.html http://hamptoninn3.hilton.com/en/hotels/florida/hampton-inn-and-suites-destin-DSINEHX/index.html http://hiltongardeninn3.hilton.com/en/hotels/georgia/hilton-garden-inn-atlanta-downtown-ATLDOGI/index.html Thanks in advance.
Moz Bar | | Just-Me0 -
Site crawl errors - download list of all urls
Hi Ive provided my clients developers with the pdf reports of crawl errors but these seem to miss some urls I see there are lots of csv file download/email options Will the email csv button send a report of everything listing all urls that are missing from the pdfs ? if not will the more specific csv reports Would be good if i can press 1 button and get all issues listed with all urls It does look like this happens but i just want confirmed best way asap since need to provide reports urgently, any guidance much appreciated ? All Best Dan
Moz Bar | | Dan-Lawrence0 -
Crawl Diagnostics: Exlude known errors and others that have been detected by mistake? New moz analytics feature?
I'm curious if the new moz analytics will have the feature (filter) to exclude known errors from the crwal diagnostics. For example, the attached screenshot shows the URL as 404 Error, but it works fine: http://en.steag.com.br/references/owners-engineering-services-gas-treatment-ogx.php To maintain a better overview which errors can't be solved (so I just would like to mark them as "don't take this URL into account...") I will not try to fix them again next time. On the other hand I have hundreds of errors generated by forums or by the cms that I can not resolve on my own. Also these kind of crawl errors I would like to filter away and categorize like "errors to see later with a specialist". Will this come with the new moz analytics? Anyway is there a list that shows which new features will still be implemented? knPGBZA.png?1
Moz Bar | | inlinear0 -
How do I find #of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about"
Hi, I am a new user at Moz.com and looking for finding below information for a list of blogs. "#of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about" for a list of blogs URLs? Please response Which tools I should use and how to use tools? -Muhammad
Moz Bar | | mmhossain4580