Google is surfacing non-urgent care facilities for urgent care searches on Google Maps. How can I fix this?
-
I work for a large healthcare system in Utah. Google Maps is showing one of our non-urgent care clinics on searches for our branded urgent care locations ("InstaCare" is the branded term). From what I can tell, the only reason this is happening is because of a global footer on the clinic's website that links back to the urgent hub (see Imgur link for what I mean). Here's the clinic's site: https://intermountainhealthcare.org/locations/south-sandy-clinic/
Is there any way to get Google to stop doing this? Short of deleting the link in the global footer, of course. That's a no go.
Thanks in advance!
-
Hi Marty,
This is definitely not okay. Please answer a couple of questions for me.
-
Does Instacare have a physical location in Sandy, UT?
-
You are referring to "instacare near me" as a search people would make looking for urgent care. Does your research indicate that people in this area actually search for "instacare" instead of "urgent care" or "ER" when they have urgent healthcare needs?
-
Is this only happening for the search "instacare near me" in Sandy, UT, or are you saying this is happening for multiple facilities in multiple cities?
-
Have you contacted Google about this? If so, how did you contact them and what did they say?
-
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GMB listing not showing for local searches
Hi all, I've optimised an existing GMB listing that has been in place for over a year. The client is a yacht/boat broker and marine repair outfit based in Mallorca. When I search for terms that they 'should' be ranking for on Google and on a Maps search, they are nowhere to be found, yet their listing does show when you type in their company name. I've read lots of Local SEO guides and followed their advice but I'm not sure what I'm meant to do next?
Local Listings | | Bee1590 -
Google Knowledge Graph Missing Telephone Information/Multiple Locations
Does anyone have experience correcting the Google branded knowledge graph for a local listing? We have an issue with the knowledge graph not displaying telephone numbers on a clients local knowledge graph panel in the SERPs (for desktop searches). We manage over 1,500 local listings for the same company and the majority of those listings display telephone numbers on the right hand side of the branded knowledge graph panel. However, a handful do not display a telephone number. If you click through the map section of the knowledge graph panel, into the Google Maps/Google My Business page the numbers are listed, they are just not showing up on the knowledge graph panel in the SERPs. The local numbers are listed on the Google My Business page. Does anyone have any experience with this and can recommend what other items we should check for that could help get the numbers to show up on the on the knowledge graph panel in the SERPs? Thanks for the help!
Local Listings | | lunavista-comm0 -
How can I submit Baidu business listings if I live outside of China?
A client of our wants to manage business listings for three locations in China. We wanted to submit to Baidu but from what I've learned this is highly regulated (you live in China, pay a fee and call them to confirm). This is the only article I could find about submitting to Baidu: http://www.nanjingmarketinggroup.com/blog/baidu/how-can-baidu-maps-help-my-business Are there any conduit or 3rd party services available that can handle this? Thanks
Local Listings | | RosemaryB0 -
Why does Google only display a 3 pack of local business results for some terms?
We have seen a pattern in the Google UK SERPS where only three local listings are triggered for a query although they have a more local results to show but chose to only show three: Anyone else seen this? Anyone know why? Is there a magic number for them to trigger a six pack, does the data set they pull from need to be larger for them to trigger more local listings. "Solicitors Cambridge" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE "solicitors kent" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE#q=solicitors+kent "Solicitors Oxford" = 6 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE Any thoughts?
Local Listings | | highwayfive1 -
My Evernote Notes showing up on Google Search page ?
I may just be living under a rock here in Reno, but tonight while doing a search (on desktop) for a phone number of a restaurant in Tahoe, Google served me a bunch of my Evernote notes along with my SERPS After the initial "WTFriday" moment, I realized that there was an "Evernote" bar above a series of images of what Google must think are related notes --- for example in a few weeks I am planning to take friends to Bliss & Rubicon - and I had saved the map in Evernote. Next to the map image were two notes related to daughters upcoming swim meet in South Tahoe. I did a similar search and this time a listing for hours at a local pool (near Tahoe) and two other documents came up. Since I live in Reno I thought it was odd to get all those Tahoe activities - but the fact that my Evernote on "Tahoe" things was there caught me off guard. The results were locate on the right hand where local business maps usually are -- the map and business info about the restaurant I was looking for appeared below that. ... while the left hand column features traditionals SERPs. . I am just trying to find out if I am late to the party on this ... or if serving data saved in my Evernote files is new... If anyone else has seen this, let me know. I could just be late to this. ...
Local Listings | | AJFanter0 -
Searches without adding my city
Hi all, I have a small IT business and run it out of my home. My main keywords are: "Computer Repair Services". I have been optimising my site for awhile now. I am in Douglasville GA. If I search: "Computer Repair Services Douglasville" I am on pages 1-3 at any given time. I also show in maps on page 1 at times. If I only search "Computer Repair Services" I am nowhere to be found. I see other companies in my town listed but not me. I am missing out on opportunities from everyone outside my small town who does not include the city in the search. Also from all nearby towns. I know I do not have many backlinks and I need more Domain authority. I have run Open Site Explore on a competitor and his site has less authority and links than mine. He is always listed on page 1 without the city in the search. Can someone explain how I can be found without using my city in the search. Thanks
Local Listings | | twoacejr0 -
Connecting a google business page to my website
How do i connect a Google business page to my website? I have followed googles instructions but don't see the link to my website as advised here: https://support.google.com/business/answer/4569085?hl=en Can anybody shed any light please.
Local Listings | | mari-rose0 -
How can I manually build local citations for a client?
Note: I am not interested in paying for services to build citations for me. I am managing building a client's citations. On many sites I am asked to create an account and verify my information. I have tried to create accounts using my client's email address and specified password so that they can manage their citations down the road should their NAP change. However, many sites require further verification such as security questions or a phone code. It isn't practical or effective to ask a client to confirm and verify all of these accounts. What is the most effective way to manually build local citations for a client? How can I get around the issue of email and phone verification?
Local Listings | | BlairKuhnen0