How to place two NADs on site (One website, 2 locations)
-
Hello,
For our site:
nlpca(dot)com
we have 2 locations. One location is based out of a hotel in California, and one location is where we have our offices in Utah.
Our site is about both locations, emphisizing California. Do we need to create a Utah page and put the Utah NAD on that page with separate address and phone number? What do we use as an address since we only have a hotel room in California now? What do we need to do to rank for both in the natural and also Places listings?
Right now we're #1 for NLP California and #4 for NLP Utah
Thanks!
-
Hi Bob,
We're all always learning! A blended result is one that combines information from both the website and 3rd party sources (so, let's say it links to the website from the title but is accompanied by a link to the place/+ page).
A purely organic results has no third party data. This would be your typical old-style result of the title and meta linking to the website.
Most local results are blended these days, but the first page of results typically included both the blended results and some organic results.
Do a search for 'pizza san francisco' in Google. If your results are relatively similar to mine, you will see the page start with a purely organic result from Yelp and another from SeriousEats. This is followed by a set of 7 blended results in which the title element is linking to the websites of various business and is embellished with reviews from Google and Zagat, contact info and links to Google Maps which lead to the Google+ Local pages.
Then, below this, we return to pure organic results (2 for businesses and 1 for Gayot).
I hope that makes what you are seeing in the SERPs really clear to you.
-
How do I tell the difference between a purely organic listing and a blended Places/+/Organic listing?
Is it that if there are no Places results on the page it is purely organic, and if there are both organic and places results on the page then the results without markers next to them are blended and the ones with markers next to them are places?
Thanks for the clarification. I should already know this.
-
Hi Bob,
Pure organic results are governed by a different algo than the blended Places/+/Organic results. So, to the extent that you have any purely organic rankings, these should not be affected by your issues, but at the same time, any results that are blended are a combo of your organic and off-page, so these would have to be seen as intimately involved in your issues. Hope that clarification helps.
Good luck, Bob!
Miriam
-
Miriam,
Before I break the bad news to my coworkers, does our issue in Google Places effect our organic listings. In other words, are our organic results for
NLP Calfornia
NLP San Francisco
NLP Utah
NLP Salt Lake City
at risk or is it just our Places results that are at risk?
-
Hi Bob,
Where you live, are you still seeing a Google Place Page with a 'report a problem' link at the bottom of the page? If so, you'd go through the problem wizard. If not, you might try the troubleshooter:
http://support.google.com/places/?hl=en-US&rd=1
Again, 2 days ago I would have recommended both with confidence, but with the changes, I'm not sure how support has changed. Start with those recommendations and see where you get.
-
It looks like my coworker listed us as 2 different companies in G places with an old address. What a mess.
What would be the best white hat way to clean this up?
-
Hi Bob,
Well, here's a real hold-your-horses moment. As of yesterday, the world of Local has been turned upside down a bit and I am not yet sure of the total implications for multi location businesses. From Greg Sterling's piece, http://searchengineland.com/google-places-is-over-company-makes-google-the-center-of-gravity-for-local-search-122770:"We asked about management of multiple locations from a single page. Google said that there’s no news for the time being but that’s the ultimate goal:
A single page through which businesses can manage their online presence is a top priority, and we’re committed to ensuring business owners have a clear voice in how their business is represented on Google, via Google+."
So, management of businesses like yours is somewhat up in the air, but I believe I can still answer the main questions you've asked with some certainty.
To date, the acquisition of a legit office (no p.o. boxes, no virtual offices) and a dedicated, non-redirecting local area code phone number are essential to legit Places inclusion, and I am assuming these rules will carry over into Google+ Local. People certainly bend and break these rules, renting virtual offices, etc., but it's not something I'd ever recommend to a valued client.
If you don't currently have these things for California, I'm not 'getting' how you are ranking #1 for San Francisco in the local results. What are you using on the Place Page, in terms of NAP, to achieve these rankings. If it doesn't meet the guidelines, the risk is a sudden loss of rankings if Google takes notice. At least, that's how it has been up until yesterday. I believe the algo will carry over into the new Google+ Local, but as you can tell from my reply, I'm working hard right now to understand what has changed and what remains the same. Strongly recommend that you do all of the reading up you can over the next few days on this, Bob, as it will certainly pertain to your business and your future management of your local presence.
Miriam
-
One more thing - don't miss my other post.
Why can't we move up above 5th place organically for "NLP Utah" keywords when we are stronger?
-
Thank you Miriam,
We are first in google organically for "NLP San Francisco"
We are first in google local results for "NLP San Francisco"
Our address is only listed on the contact us page and it is a Salt Lake City Address
Our phone and fax are Utah numbers, and we also have an international number, all on only the contact us page.
We can't lose our rankings for the California keywords, local or organic, since these are our main traffic words.
We want to rank 1st for Utah keywords in both local and organic. Currently we don't rank for local "NLP Salt Lake City" and we're 5th for "NLP Utah" related keywords.
If necessary, we may be able to get a NAP of both utah and california, but I'm not sure on that - any ideas on how to inexpensively acquire a california address and a california phone number would be useful, and can the california phone number forward to the Utah office?
What's the solution?
-
Hi Bob,
I want to begin by clarifying what you mean by NAD. I'm familiar with NAP (name, address, phone number) but I've not encountered the term NAD before. From context, I'm guessing you mean NAP but please let me know if I'm wrong. I'll proceed as though I've guessed correctly.
As you may have reckoned, your California location doesn't qualify as truly local, because of its lack of a dedicated street address. You can't submit a hotel room number to Google Places, so until such time as you've got a standard address for the California branch, what you can do is going to be somewhat limited.
Typically, when dealing with a business model that has just a few locations, like yours, you would put the complete NAP in the footer sitewide, and on the Contact Us page, and you would also likely be creating a landing page for each of the 2 offices. Typically, you would be creating a Google Place Page for each location, creating other local business listings for each location and building out content, citations and links for each location. You can do some of this, but the lack of address for the California business is definitely going to hamper your Places efforts. You may be able to build good rankings organically, but if your core keyword phrases are most heavily used by local searchers and receive local SERPs, then you are likely to be outranked by businesses that can publish an address.
Have I helped to answer your question? If you need to add more info about your scenario, you are welcome to do so.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I want to use a photo from an official website for my own website.IF YES HOW?
Lets suppose i downloaded a photo from a XYZ website and want to use it on my own website, and also i want to rank for same keyword, and would like to rank just below XYZ site, i know there could be copyright issue. what can be done to avoid this issue. Can i manipulate the picture in a such way that it is usable. if yes how? How can i use that official websites picture for my website, i mean, can i cite that website as a source? what is the best practice in this case? i dont want to use stock photo,i really like xyz sites pics.
Intermediate & Advanced SEO | | Sam09schulz0 -
Single topic website or as part of a multiple topic website?
I have content sitting on a site here - https://www.pfizerpro.co.uk/product/xeljanz/rheumatoid-arthritis - domain authority 25 page authority 18 - the pages went live three months ago and the website was launched 18 months. We now have the option to use a brand new domain www.xeljanz.co.uk Which is the better option to stick with the www.pfizerpro.co.uk as it is a larger multiple topic site that should attract more links or to start a new single topic site which google may view as the better source as it is dedicated to the topic? Thanks
Intermediate & Advanced SEO | | Kate_team_DM0 -
OK to have multiple local business structured data on one website?
Hello there, I'm working on implementing local business structured data for a website but we have multiple offices. Is it okay from a Google perspective to add different local business data on different pages of the website, or can I only use one set of local business data site wide? Many thanks, Gill.
Intermediate & Advanced SEO | | Cannetastic0 -
Site Rollback for Careless Website Design That Caused Rank Drop
New PPC Client (out of necessity) had their site redesigned for mobile without much care given to it by a "SEO Expert". None of the meta data was copied over to the new images and pages, much of the old content was simply deleted, intra site links completely changed. Huge hits in organic rank, resulting in traffic declines occurred as their lead volume hit zero the following month (April 21 until Present). Any concerns I should have in doing a simple rollback beyond redirects and GWT (Search Console) ops? Current plan is 1. Setup redirects back to old site 2. Launch PPC campaign to recover call volume and leads. 3. Optimize old site for mobile simultaneously with simple responsive framework for menu, text. 4. Start disavowing poor-quality links that were added (got 10 with spam rating >4). 5. Eventually move them back to Wordpress and the theme they paid for with site content, meta data, etc all in tact.
Intermediate & Advanced SEO | | jclmns0 -
Two websites (Domains) with same content for more than 4 years which one to choose now?
Hi, I need help with this decision, thanks in advance. My client has 2 websites but they have the same content: one has 4 years http://radiocolombia.com.co/ and the the other one 7 years: http://radiocolombiainternacional.com/web/ This content has been duplicated for years, how do I know which website is more relevant for google? we have to pick one. Please any advice? Thanks, David
Intermediate & Advanced SEO | | seoweb330 -
301 old site to new site?
I have client with an old site - www.bestfamilylawattorney.com - which had a lot of spammy links (and bad rankings). Instead of fixing those issues, we started a new URL - www.berenjifamilylaw.com - with new content and redesign. Should I do a 301 redirect from old to new domain? If the old site was being penalized, would a 301 transfer that penalty? I just want to make sure I don't end up hurting the new site after doing all the work to start fresh. Thanks.
Intermediate & Advanced SEO | | mrodriguez14400 -
Is Content Location Determined by Source Code or Visual Location in Search Engine's Mind?
I have a page with 2 scroll features. First 1/3 of the page (from left) has thumb pictures (not original content) and a vertical scroll next to. Remaining 2/3 of the page has a lot of unique content and a vertical scroll next to it. Question: Visually on a computer, the unique content is right next to the thumbs, but in the source code the original content shows after these thumbs. Does that mean search engines will see this content as "below the fold" and actually, placing this content below the thumbs (requiring a lot of scrolling to get to the original content) would in a search engine's mind be the exact same location of the content, as the source code shows the same location? I am trying to understand if search engines base their analysis on source code or also visual location of content? thx
Intermediate & Advanced SEO | | khi50 -
Can I use the same set of social media accounts on two sites?
I have a client who's company name / main site name is not his name. All his social accounts connected to his site are in his name. The site is verified with Google Places, etc. Now he asked for me to create a site for him in his own name with some similar info and a lot of new info. The million dollar question is do I use the same social media accounts on the new site? Facebook, twitter, youtube, etc? Will that hurt the organic rankings of the main site? I've seen this similar situation before. You may have someone who works at a large corporation who is mentioned on the main site has their own personal profile site just about them. Where they can go more in depth about things they are doing. If the other set of social account where in the company name it would be a no brainer to create new social accounts in his name. The issue is the main companies social accounts are already in his name.
Intermediate & Advanced SEO | | markpine3600