Citations have dissapeared from places listing
-
This site citations have dissapeared from the 'more about this place' and looks to have effected the maps ranking by dropping the listing a few places:
The citations that have been removed are:
http://www.truelocal.com.au/business/stella-settlements/burswood
http://www.hotfrog.com.au/Companies/Stella-Settlements
http://www.yellowpages.com.au/wa/burswood/stella-settlements-13951907-listing.html
(all of these are listed on other competitors citations currently)
(also the places page is using the reviews on Truelocal.com.au listing above which is strange)
Do you know why these citations listings have been removed, however these have not been removed on competitors places pages by Google?
thanks
-
Google has changed the guidelines for this many times. From what I understand, you need to have one listing for the company (for example, if it is a hospital or an attorneys office... or in your case a real state office). Then, you need to have individual listings for each person in that office (doctor so and so.... attorney so and so... realtor so and so). Hopefully each of you have individual numbers or extensions; or Google may try to merge the listings. I have done this before for a dental office and all worked out fine for each individual dentist as I followed the guidelines.
-
Ah that makes sense
This could be a problem for our listing too actually as we're in a big complex with many businesses.
-
Now the question is what to do about that! I'd love to know the answer. It's against Google's TOS to add something like, "Office #1" or "Suite A" to make the address different.
The way I understand it is that if multiple people share an office they're only supposed to have one listing.
-
thanks Dunamis. I see that could be the issue here as there are 3 businesses in the same office here, which could be the reason for loosing the citations on the places page.
-
thanks for the response Dejan. - no, it's not blackhat, it's the other 2 businesses in the same office. It's a shared office. - and yes, looks like someone went through to give every single site in the top 20 besides themselves a 1 star rating - I don't see the true local listing in the maps listing
-
Something funky is going on with our places listing as well. I think Google is making algo changes and it's messing things up!
Our listing lost its citations. Then, it was delisted for "not meeting quality guidelines". I stripped the listing of everything that could possibly be causing the issue (including taking a keyword out of the title that actually was part of our business name).
Then all of a sudden we had two listings. Our original listing had 4 citations. The new listing has 122. It looks like the issue was our address. Because we are a real estate listing Google thinks that all of the other agents that we share an office with are the same as us.
I'm still deciding on what to do but right now I'm not doing anything because we are #2 in the serps with our places listing and it's bringing us traffic.
My advice would be to do nothing for a few days and see what happens when things settle. Take a look and see if Google could be considering your address a dup.
-
Hey there,
I can still see TrueLocal but not the others.
The reason could be that somebody has created duplicate listings for this address:
- http://www.hotfrog.com.au/Companies/Stella-Settlements
- http://www.hotfrog.com.au/Companies/Superannuation-Investment-Insurance-Advisory-Services
- http://www.hotfrog.com.au/Companies/Aglink-Planning-Systems
What is this Google Places backhat!?!
I've also noticed a spammer has downvoted this particular listing and what seems to be all his competitors: http://maps.google.com.au/maps/user?uid=201850203609104288979&ptab=1
This is terrible.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Additional Details in Google Places - Should I bother?
I see that the Additional Details I've been inputting in Google Places aren't publishing while everything else is. Why would they offer those fields if they aren't even displayed on the G+ page? Is it recommended to fill them out anyway? dvfWnHP
Image & Video Optimization | | SSFCU0 -
Google+ Places Page Showing Wrong Information
Hi There, I have a client who's runs three nuseries (pre schools) A, B and C and has three differen googe+ pages all with different addresses so no problem there. However I noticed that if I clicked on on of them in the Google places account settings listing A would show the details of listing B and not it's own. Thinking this was a glitch I deleted listing A and was about to set up another one. I entered the phone number and it brought up the details to the listing B as sharing the same phone number. Is this is what's causing the issue? Can businesses share the same phone number in the same locality and have two different listings, despite having two different addresses? Kind Regards Neil
Image & Video Optimization | | jmaycock0 -
Getting a Google Places listing verified on an automated phone system.
I've been having issues getting my Google Places/+ listing verified as we have an automatic phone system. If you call our office you have to dial a number to reach an actual human being or before you can leave a message. Whenever the Google Bot calls we aren't able to receive our Google Place verification code. Currently.. there is no option to send a postcard.. which is weird because for awhile that was the only option. Has anyone had any success on an automated phone system & how did you do it? Thanks!
Image & Video Optimization | | DCochrane0 -
Which Local Listing Should I Delete
I have a client that has two local listings in google for one suburb. My client only has one office in this area. In the below two local listings no information has been completed except for information scraped from the yellow pages by google Option A
Image & Video Optimization | | VivaArturo
One listing has a review that is 8 months old and shows in the blended local search results position A. However the address details are incorrect as info is from an old yellow pages ad. To verify this address it can only be completed by postcard as does not provide a phone number option. Option B
This listing has the correct address as per the yellow pages listing and has been verified and has no reviews. in position I All other competitor local listings are not placed except for one Should I edit Option A's address to update to the current address and delete Option B from the local listings. Verification can be completed by mail only Or should I delete Option A with the incorrect address with one review and keep Option B as has just been verified and can start woking on this listing immediately. I think I should use Option B, as in the 2 weeks I would wait to be verified I could gain more ground with the current listing. What are your thoughts?0 -
Local query doesnt trigger local maps listings?
Hi guys, Ive been doing local seo for quite some time and had great results from both organic listings and local maps listings (and a merged listings). However ive noticed time and time again that local maps listings dont appear in serps on all local searches, even the most popular local search terms. Take the phrase "marketing company glasgow" local phrase,local intent but no maps results. But if you click on maps on the laft hand side, theres clearly tons of mpas results. Any ideas why google dont display local businesses on certain local intent phrases? Is there any way around this? Even with good on page seo, and good rankings organically, it would be great to get the maps listing on page 1 too. Thanks Robert
Image & Video Optimization | | glasgowseoguy0 -
Local citations | Local search
What is the best way to find local resources to gain reviews and citations from to help with strengthening your position in Google Places?
Image & Video Optimization | | echo10 -
Google Places - second listing, same name
We will open a new office at a new location and I would like to add it to our Google places. How do I do this? Per Google guidelines: "Do not create more than one listing for each business location, either in a single account or multiple accounts." - Website & Phone: Provide a phone number that connects to your individual business location as directly as possible, and provide one website that represents your individual business location_._ Do I have to another contact page on my website for that location too? I will end up having to business listing with the same name but different locations. I want people to know that we have 2 separate offices because they serve different clients. I want to show up in Google places for the second location as well. Any thoughts?
Image & Video Optimization | | echo10 -
Do citations in foreign languages help for local SEO in English?
Hi, All! If you're doing trying to get a foreign site (in English) to rank for local SEO in that country (in English),.do citations in the native language help? Google does seem to know that the business name in English and the foreign language are the same (e.g. if you search in English, it will return some results in the foreign language with the business name in the foreign language bolded). And addresses Google can also tell are the same, as evidenced by Google map searches in both languages pinpointing the same location. So - are citations in the foreign language relevant to help the page rank higher for a local query in English? Any thoughts? Thanks, Aviva
Image & Video Optimization | | debi_zyx0