Google Maps Address Change
-
Below is an email from a former client. He is a personal trainer and his wife is a personal trainer and therapist.
They used to operate out of their home. But now they have another location for their business.
My questions:
-
Will the address change work?
-
How long will it take ?
-
Is there anything more they can do?
We've come across an interesting problem in the last couple of weeks. It took a while to figure out what was going on, but I think I've found the source. When one searches 'xxxx Athletic' on google maps (a very common way to find businesses as you know), the address that comes up is xxxxxxxxx (our home). Clients are coming to our house rather than the gym. Luckily we're only a few mins away by car, so they aren't late once they figure out what has happened. We need to change it to our new business address. I have tried to do this via Google Places, and thought I was successful this morning, but alas the listing is still our house. Perhaps it will take a few days to update, but in the meantime I have added a page to my personal Google+ profile with the proper address info. If you happen to know anyway to help us that would be great.
-
-
Many thanks!
-
Hello Daniel,
As Gareth has correctly stated, Google's public statement (via comments from Googler, Jade, in the Google and Your Business Forum) regarding moving to a new address is that you should close the listing and start a new one. Now, that being said, I have talked to other Local SEOs who disagree with this advice. In fact, just last Friday I was speaking with someone who said that what they did was to create a new listing for the new address, edit the citations in as many places as possible to reflect the new address (on other directories, etc.) and then deleted the old listing. Reviews were apparently lost (that's to be expected) but he said that the transition went okay. I've heard others speak of other approaches as well.
Nothing is fool proof. Google seems to have a lot of trouble handling changes of address well. Because of this, I'm going to give you some resources for reading up further on this topic.
http://productforums.google.com/forum/#!searchin/business/moved/business/t-y8Vil0xKo/w6Ywu8Nh1DgJ
I don't have a simple answer to give you for how long this should take, unfortunately. You will see in the above threads why that is. Google really needs to improve their ability to handle this activity that happens every day - businesses do move! Hope this helps, Daniel.
-
Google's official line is you should close the listing...but I wouldn't. The address change can take 2 to 3 weeks. I would suggest they start updating all their citations as well - quickly!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Domain Name Change
Hello fellow Mozzers! Quick question:
Branding | | David-Kley
We have been looking into changing our domain name into something a bit easier to read and recite. I think that we have found one, and it has a very long history. The issue is that the new domain name removes one of our keywords. Example, current domain name:
webdesignandcompany.com
We have built a lot of branding around this name. Example of domain we are considering:
BLANKdesign.com (blank is to protect the domain name we are considering) The new domain is over 20 years old, whereas ours is only around 7 years. I am wondering if we are shooting ourselves in the foot by removing the word "web" since that is a primary focus of our business. The issue is that the current domain and business name are not very catchy, and hard to say in a phone call and remember. Feels keyword heavy and generic, but it ranks well. Really well. We would be doing a 301 redirect if we decide to change it, and we have Yext and Moz to help clean up all the listings. My question is: Is it worth it to switch? Would the removal of the word web make it harder to rank number 1 or two, since people search for web design? Or since we would be leaving all the titles and meta the same, and that the domain is older than ours make that not an issue? THOUGHTS?0 -
Why my website did not gets Google page ranking Yet.. Any Suggestions about Moz DA or PA
Hello Mozer, my Website url is :- http://www.blackbowchauffeur.com.au/ is any suggestions regarding Google Page Ranking or MOZ DA or PA...
Branding | | blackbowchauffeur0 -
Getting Google Plus Page to Appear
I've recently been making changes and updates to my company's verified local Google + page--my question is when and/or how do I configure it to appear in the search results? When I type my business into Google (Exchange Capital Management), it's not even within the results displayed. The page isn't accessible unless someone were to Google "Exchange Capital Management Google Plus." As mentioned, the page has been verified, updated, and has about 8,000+ views. Any advice or feedback is appreciated! All best, Lauren McLaughlin
Branding | | LMcLaughlin0 -
Enigma of Google & China - Can you solve it?
In March, my team in Shanghai launched a site redesign of our English language website (targeted at expats in China) which: Changed the URL's to be more SEO friendly (keyword based, shorter, etc) Implemented endless scrolling to replace previous pagination Changed some front end layouts Changed page title and meta description tags to use keywords, be unique, use correct lengths Since then, we see in Google Analytics, traffic form Google organic branded search terms has been steadily dropping (between 5 - 20% depending on the term). Not provided is down 2%. We do not rank for many non-branded terms, so have no statistical significance there. However in Google Webmaster Tools, impressions of branded queries are also down, along with non-branded search terms (including those we tried to optimise for). We see similar traffic drops from other search engines as well (Bing, Baidu) but not at as high a level (only 3% or so). We have not changed any other marketing strategy online or offline. We have tested / done: 1. Changing title tags 2. Reverting to old pagination (as we say in GWT a drop in indexed pages) 3. Checked the tracking code is working 4. Checked our rankings (we still rank position 1 for our branded queries and even some non branded) 5. Submitted new XML site map The only large issue we could find is that from that day there were over 300,000 page not found 404 errors (which we are now redirecting by 301s as Google shows them to us, and have been doing so for 2 weeks). Nothing is helping us so far, organic traffic continues to drop week on week, so I am reaching out to the Moz community. Can anybody think of a reason for such a dramatic drop? Please help!
Branding | | RingierOneAfricaMedia0 -
Add Google + button link to google page and not link
Hello SEOOOOOOOOO moz people ! I was wondering if you know how can I add Google + button to my page I tried to set it up in google page http://awesomescreenshot.com/08d1a9hmef https://plus.google.com/b/109790526955470383191/109790526955470383191/posts But i would like to link the button to my google + fan page https://plus.google.com/b/109790526955470383191/109790526955470383191/about and not the url of the page. As our website is indeed 12 websites if you go to http://www.ibremarketing.com you don't have the same +1 than http://www.ibremarketing.com/me or http://www.ibremarketing.com/ma Any idea of how to do it ? It would be amazing 😛
Branding | | AymanH0 -
Google + Circles
This question is so elementary, I'm almost embarrassed to ask it. I am having trouble directing potential followers/friends to Circle us on our Google+ business page. People add to my personal profile page instead, the result of which, i am not building up Circles for my business while I am building my personal profile which i don't care about. I have made personal requests, used our logo on my personal page header saying "Gina Fiedel representing (business name)" and "Visit our Google+ business page", etc. I feel like I'm missing something. Has anyone found any sort of magic bullet for this? Thanks!!
Branding | | gfiedel0 -
Brand Name searches: Low Click Through Rates in Google - What are your CTR in the SERPS for your Brandname?
Hello, Checking the Analytics part - Search Engine Optimization/ Queries - I found suprising results for my website: The website is no. 1 for my brand name but only has a 28% CTR on the brandname in the Google SERPS! Please see exactly what I mean here: http://screencast.com/t/GKjwliZ6GTF7 I'm looking for your experience of CTR of other websites in the same situation. Do you have similar low CTR? Some background info; The website is no1 for the brandname. Sitelinks are shown. Google Maps is shown on right. In the period are no adwords advertisments on my brand name as I know. I checked several times. I cant understand where 72% go after searching for my brandname. Thanks for sharing your experience. Best Regards Daria
Branding | | nmedia0 -
Changing a "city" or "town" location in google maps
Hello Mozinators! I have a client I currently work with doing SEO that has a rare problem that I have not come across before nor have I been able to find any information on how to make changes for it. The problem being that the city/township is more of a community that has yet to officially be labeled as a city, yet is still marked as a town on google maps. This is a great step in the right direction however the google maps location is over the wrong place. I have attached screenshots of the google maps for this location. In the top is a place called "Lakewood Ranch" and it is not in the correct spot. Lakewood Ranch should instead be in the bottom corner of the overview screenshot, where the town center is and the medical center off of the "University PKWY" exit. I have absolutely no idea on where to start to get these changes put in place, nor if they can even be put in place. Please let me know! Thank you so much in advance! a86TM.png u1ipV.png
Branding | | jbster130