Moz email is freezing Microsoft Outlook
-
When I try and open an email message from a Moz Q&A response, it hangs Microsoft Outlook for more than 30 seconds. Is anyone else having this problem?
-
WooHoo!!!!
8D
Q&A mail received and read in 1 beautiful second!
Cookies are on me at Mozcon!
Thanks Mozzers.
Sha
-
Thanks, Keri. I opened the automated email to your post and it did not hang Outlook.
-
We're deploying a fix for this today. Thanks for your patience everyone!
-
CAN YOU PLEASE FIX THIS ALREADY!!! I NEVER EVER USE ALL CAPS, BUT THIS IS RIDICULOUS. CAN YOU PLEASE JUST SEND US OLD FASHIONED TEXT EMAIL UNTIL YOU FIGURE OUT HOW TO FIX THIS?
-
What's even worse: if you start Outlook and if the last e-mail to come in before the last time you closed Outlook was a MOZ Q&A one, it already freezes at startup.
I'll have to disable email notifications for now, since they ruin my productivity.
-
I don't know what Moz has in the automated email responses that is causing Outlook to freeze for more than a minute, but Moz needs to contact Microsoft. This is a serious defect in Outlook. Can you imagine if someone discovers this defect and starts blasting large amounts of email to unsuspecting users? What a waste of time that would be.
I am using Outlook 2013 on Windows 7 Pro.
Best,
Christopher -
Hi Peter,
I don't really see how this can be related to images as I have always had outlook set up not to download images.
After your response that it was related to images I edited the settings to ensure that there is absolutely no way outlook will ever try to download images, but emails from the blogs and Q&A still freeze Outlook for between 1 and 2 minutes before they resolve to show the actual text of the message...it is as if the actual text of the post itself is being called and queued.
As mentioned by Christopher above the problem does not occur with ranking reports, new crawl notifications, the Moz Top 10, Monthly Newsletter or general email from Mozzers.
At this point I can do nothing but avoid allowing those emails to open and can't even delete them without the same issue unless I am lucky enough to have them sandwiched between two other emails that I want to delete
I know it probably seems like a trivial issue if it isn't happening to everyone, but honestly, for those of us who are fairly active on the blogs and in Q&A, 1 - 2 minutes of having your mail program disabled for every email that comes from there gets out of control very quickly!
I'm sure I'm not alone when I say, Please HELP!
Sha
P.S. A heartfelt apology to all of you who just had your mailbox freeze up again because I added this post hugs
-
Any word on when this will be solved? I've added Moz to the trusted senders list, so it auto-loads all images.
-
Hi guys!
Thanks for all the heads up we have so far regarding this. It looks like the Q&A emails has an image on their outlook tries to pull from our servers, that process can cause outlook to appear frozen/crash if your version of the outlook is queueing the the server (AWS) for the image. Currently you could work around that by turning off images in your settings in outlook. You can check out this thread on MS' support hub about blocking pictures on outlook: http://office.microsoft.com/en-us/outlook-help/turn-off-blocking-automatic-picture-downloads-HP007310739.aspx
Hope that helps, I have created a ticket for you on our end, so I look forward to talking to you!
Best,
Peter
Moz Help Team. -
Thanks to everyone for your patience while the Help Team looks into this issue!
-
We are also getting it for responses to questions!
-
Thanks, Sha. It does not happen with other automated email from Moz such as ranking reports. It's only the email from the Q&A responses.
Best,
Christopher -
Hi Christopher,
Yes, I'm having the same issue with emailed comments from the blog.
Three guesses as to what might be causing it:
- Images
- javascript objects
- the email tracking software being used
The best thing to do is go to the Help hub and lodge a ticket with as much explanatory detail as you can give. I know Mozzers are already working on it, but the more specific information they have, the easier it will be to fix it.
In the meantime, I hope it helps to know you're definitely not alone
Sha
-
not really must be your Outlook problem!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Different DR on MOZ vs SEMrush
My domain has a different backlink profile on Moz and different on SEMRush. I don't under whats accurate. my domain is an AI Jobs Portal https://www.ml-jobs.ai/
Moz Pro | | mcafeeonline0 -
Duplicate content flagged by Moz that's not actually duplicate content at all
Hi, Moz has flagged a whole lot of pages as dupe content, but I cannot see how they qualify as such.
Moz Pro | | Caro-O
Not sure if I'm allowed to post actual URLs here....happy to if I can, but I feel certain that the pages are not 90% similar. Has anyone else had this experience? ~Caro1 -
Understanding Moz Opportunity and Potential
Hello Friends - I am just learning Moz tool via Udacity I was doing some analysis using Moz for the following keyword "digital marketing courses" This is the result what I get. Moz tells me the opportunity is 83. This is a high number and does not reflect what I see when I search in google. The page is full of ads. A organic click is going to be very difficult.
Moz Pro | | udacity-singhvishu
Moz potential also says 79 - again a high number which does not seem to be the reality. It is going to be very difficult for a new service to rank higher. I have fundamental doubt on whether SEO will work on keywords which are in high demand by paid ads. more that 30% of the real estate on screen gets taken by paid ads. Even if one searches for long tail key word the story remains same. Does SEO really have a chance to compete with paid ads for business driving keywords? pub0 -
MOZ Pro - Page Grader Queries
Greetings! I started a new position last week and the extremely supportive director promised to give me anything I required to make my job easier. Of course, my first port of call was MOZ Pro. Having never used MOZ Pro before, I've just been getting to grips with it, fixing any pressing issues and giving the whole site a general SEO health check. A few fairly major issues have been flagged, which I'm in the process of fixing, and I'm currently putting our main landing pages through the MOZ Page Grader. After a little bit of tinkering, our iPhone 6 cases page has been graded B for the term 'iPhone 6 cases', but I have a few queries/concerns regarding some of the suggested fixes: **Avoid keyword stuffing in document **- The term 'iphone 6 cases' only appears thrice in the body, so it can't be that? The term, however, appears 23 times in the page's img alt tags. Could this be the issue? This is an ecommerce site that sells iPhone 6 cases, so the img alt tags are bound to contain that keyword. Each img alt tag is unique, so I don't really know what I can do here? "Show details for YouSave iPhone 6 0.6mm Clear Gel Case" is the example of the img alt tag of one of the products on that page, surely I can't remove the words 'iPhone 6 case'? Avoid too many internal links - MOZ suggests keeping the internal links to below 100 or, at a minimum, less than 100 links on the main navigation menu. I haven't counted, but I'd guess that page has more than 100 links, but not too many on the navigation menu. To me, this looks like a standard ecommerce page, with links to products and different pages via the top and bottom menus. Would I improve visibility if I reduced the amount of links by, say, reducing the number of products on the page? We currently have it set to 36, but can easily be reduced. Only One Canonical URL - We've put a fix in place for this issue and are just waiting for it to go live. For some reason rel=canonical tags have been duplicated on the majority of the pages. Like I say, this is being remedied, but I just wondered whether a duplicate tag negatively affect the page's visibility? The tags are identical and just point to the page they're on. I think that's about it for now! Thanks in advance and keep up the good work! Cheers, Lewis (Andrew is the name of the director) UPDATE Now I've sorted the rel=canonical issue, the pages are being graded A but still with the first two suggestions above.
Moz Pro | | PeaSoupDigital0 -
MOZ Not Picking Up Facebook "Likes"
For some reason MOZ is not registering the number of Facebook likes my corporate Facebook page has. Over 700 likes have accumulated, yet MOZ is showing zero. It is strange because MOZ has picked up three Facebook "shares". Does anyone have an idea how this issue can be corrected? Thanks,
Moz Pro | | Kingalan1
Alan0 -
How to handle subdirectories in Moz and Webmaster Tools?
I have 3 websites: http://www.abc.com (English pages) http://www.abc.com/fr (French) http://www.abc.com/de (German) Webmaster Tools In Google Analytics: I created an Account called ABC and created 4 properties with relative filters ABC Default (No filter) ABC English (filter to exclude /fr, /de) ABC French (filter to include /fr) ABC German (filter to include /de) In webmaster tools, I wish to add 3 sites http://www.abc.com http://www.abc.com/fr http://www.abc.com/de How do I validate each url with Google analytics, considering I just want the specific language for folder. How do I validate the domain name http://www.abc.com to always ensure the inclusion of the default english data? MOZ Do I need to create 3 campaigns (one per language) and if yes, again how do I handle http://www.abc.com which should exclude /fr and /de? Thank you
Moz Pro | | seo12120 -
SEO MOZ keyword ranking tool
Hi Guys, Can anyone please help me! I have a client that has two web pages that he wants optimising, one page is the home page and the other page is within the page.. Does anyone know if the SEO MOZ ranking tool only looks at the home page for jeywords or will it look at what ranking is the the other page within the website?? Or do I have to set up separate campaign jut for one page within the website?? Can anyone answer this please? Thanks Gareth
Moz Pro | | GAZ090 -
Moz points a difference in totals
I am not quite sure why this is happening but the Moz point s total on my logo when I hover over it is around 6 times more than the one on my main section. Can someone explain why ? Screen-Shot-2011-11-23-at-01.21.22.png
Moz Pro | | onlinemediadirect0