Problems with Moz tools
-
Hello,
I am having real problems with Moz tools.
I can log in to Moz analytics (crawl diagnostics) and analyse one site and I get 2 [internal] duplicate page errors
Yet when I enter via pro.moz.com (crawl diagnostics) I am finding over 100 duplicate page content warnings?
Any idea why this is happening?
-
We are so sorry that you didn't get the deserved investigation with this issue. Please write in to [email protected] and we will re-visit this issue quickly with you. The data should certainly not be as far off as you are seeing.
-
Hello Luke, I'd love to help. This is Abe from the Help team at Moz. I don't believe that this should be happening and I'd love to help fix this with you. Can you please send a ticket to [email protected] with Abe in the subject line and include the site in question? This way, you don't have to public post personal info and I can personally look into this for you.
I am confident that we can get the correct data for you after a quick investigation
-
I'm in the same boat as David Liu over here. I have submitted a few help tickets over time, and one of the responses I received back is that "The crawl report in PRO is on a slightly different schedule than Moz Analytics." I can understand that a different schedule could mean slightly different results, but in my case, I'm seeing huge differences between the crawlers (hence, I continue to submit tickets for my accounts).
-
I'd assume Moz Analytics still has some bugs to be worked out. Analytics and PRO report different numbers on virtually everything for our sites, from traffic to keyword rankings.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can a page have high Google/ organic traffic but show no ranking keywords in Moz?
We have a page on our website with a higher than average number of pageviews, 85% of which came from Google organic search. When I research this page by entering the URL into the "exact page" keyword research tool, Moz says it has no ranking keywords. How can a page be earning organic traffic without ranking for any keywords?
Moz Bar | | baystatemarketing0 -
Moz Pro: Redirect Chain warning given to pages that don't have redirects
When I look up crawl errors for a page, I'm always told the page suffers from redirect chaining. However, when I do a redirect check (in this case, using the Redirect Path Chrome extension), it indicates that my page does not use a redirect. Why would Moz detect redirects, while no other redirect checker resource does? For example, this URL gets Moz's redirect chain warning: https://www.aem.org/news/january-2018/5-reasons-iot-projects-fail/ But there is no redirect associated with this URL.
Moz Bar | | jrichter0 -
Does "Disallow: /xmlrpc.php" in robots.txt affect moz tools ability to fetch DA?
Just checked a website for Domain Authority using Moz' tool, however it returned 1 for DA, which should be unlikely. I have been trying to find the problem and found "Disallow: /xmlrpc.php" in robots.txt. Could this affect Moz' tools ability to get the required data?
Moz Bar | | Foli0 -
MOZ Tool not reading my xml sitemap.
I have submitted an xml sitemap to Search Console back in December, and it's been approved, but the moz tool says there's no xml sitemap. Please help!!!
Moz Bar | | SEO_Tap220 -
GA snippets for subdomains and best tracking in MOZ
Hey there, I have a blog running at blog.URL.com. I need to add Google Analytics and I want to track the value of this subdomain as separate from the main URL. Can I do that? If I do a unique snippet in the header of the blog is that the right way to go? The main site is on an antiquated CMS system and will be converted over the next few months to a full on WP site, does that change anything long-term? Thanks in advance for your help. Cheers, Lisa
Moz Bar | | LisaBOS0 -
Moz crawl sees meta description but there are none
I have a new site I have run a starter crawl on. The crawl came back saying some of the pages do indeed have meta descriptions. When I go to the same page and use the Moz Chrome toolbar it says they do not have meta descriptions. I also know they do not have meta descriptions. Are there any instances in which the Moz crawler would see them when they are not there?
Moz Bar | | SBXMedia0