Google+ Business Listings: Hours Displayed Incorrectly
-
Hi,
When I do a search for our brand + location name (basically making sure we at least appear for that) the hours displayed are incorrect except when I log into our account to edit the hours they are right.
Ex: Google SERP displays hours 8am - 11pm but within business listing account hours entered are 8pm - 10pm.
Has anyone come across this and why would it be? Is it a case of other citations showing the incorrect hours?
Thanks for your help
WMCA
-
Thanks for the insights and I'll investiage both options.
Cheers!
-
Yep Have to take that into consideration, Vadim!
-
Oooo... thats right! Great point Miriam
-
Hi WMCA,
In addition to Vadim's good suggestions, you'll need to consider the possibility that you may be dealing with a duplicate listing. If the hours of operation in your dashboard do not match the hours being shown on the live listing, it could be that Google is pulling those hours from a duplicate Google+ Local listing. To see how to discover duplicate listings, read this article:
-
Hi WMCA,
Google Places can get this data from other citations. However once you claim control of your Google listing it "should" take in your input. However Google still to this day has issues, especially if you recently moved from Google Local to Google+ Page.
What you should do if you do not see new business hours change within a day:
-
Login to your local dashboard
-
Click on the listing in question
-
Click the Report Problems with this Listing link
-
Fill out the form, and send it off to Google
Hope this helps!
-
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Business has one toll free number, but multiple locations
Hello, The business I work for has one toll free number (it's addiction treatment) but multiple locations. How do I handle NAP? Clients that want help call a toll free number and get recommended to specific locations. Thanks!
Local Listings | | lfrazer1230 -
Google Local Listing Visibility for Regional Queries
I manage a variety of small local programs that are located in areas that are more known by the region than they are by the town (the Adirondacks and the Catskills to be specific). In the past, the local algorithm understood that when the query was related to the region, it would show a variety of results from that region. It seems that for the Catskills they have changed the algorithm to pinpoint the center of the region and only show results that are in the near vacinity of that pinpoint, rather than a variety of results from the region. The Adirondacks however is still showing a variety of results. For those of you not familiar, the Adirondack are 9,375 square miles and the Catskills are 5,892 square miles and are both very rural mountain regions and popular travel destinations. Google clearly understands that these regions are geographically oriented and shows a local pack for relevant results such as "Catskills Resorts" or "Catskills Restaurants", but over the past few weeks, they have started only showing 2 results for the query Catskills resorts, both located near Shandaken, NY becasue that is where Google has deemed the marker for the Catskills is (https://www.google.com/maps/place/Catskill+Mountains/@42.009289,-74.3996212,14z/data=!3m1!4b1!4m5!3m4!1s0x89dc665668f82f31:0x3b012376423b8efa!8m2!3d42.0092908!4d-74.3821116) In reality, there are hundreds of resorts within the Catskills. (Note there is a Catskill, NY within the Catskills, however Google is not even confusing this town with the region). Does anyone have ideas on how to get Google to understand that the Catskills are more than Shandaken, NY? I feel like we suddenly have no hope of ranking locally and most of the businesses I manage are located in very small towns that people are not specifically searching for.
Local Listings | | Your_Workshop0 -
Is there a way to see all of the Google My Business Accounts that Have been created for a Property?
I feel like so many of my clients have multiple Google my Business Pages for one location. Is there a way to get a list of all of the Google My Business Pages that exist for a given property and then effectively remove duplicates? Thanks, Adam
Local Listings | | aj6131 -
How to add details to Google Local Listings
Hello, A website I am working on made it to Google's Local Pack. However, it does not have the website, hours, or location info. What is the best way to add it? I added an image link for context. http://imgur.com/rT3lQ4K Thanks!!
Local Listings | | HectorCortes0 -
Google My Business for 2 Websites With the Same Location
Hi,
Local Listings | | alihus
My client has two separate websites with different business names but under one location and phone number. The websites are for two separate services that he offers.
My question is that if creating two Google+ for business pages for the two businesses bad for their SEO or local ranks?
And what about creating local listings for both?(This does not seem logical to me personally!!)
Thank you for the kind answers in advance.0 -
Have You Used Twitter For Google My Business Support?
Hey Everybody! If you've been doing Local for some years, chances are, you remember those dark days in the past when there was zero Google local support. You could post something in their forum, but that was pretty much your only hope. It was an absolutely amazing day when they finally rolled out phone support, and I'm still very grateful that this exists, but just this week, I learned about another way to contact support. Joy Hawkins has surfaced a Twitter account you can tweet when in need of assistance and she says its not only really fast, but that the help is US-based (which would be great for US users). I'd never heard of this before and wondered if any of you have tried it, and what response times and overall satisfaction you experienced with it. If you've not tried it yet and are experiencing a local client conundrum, maybe give it a try and let our community here know how it went?
Local Listings | | MiriamEllis5 -
Local Listings - where to manage?
I'm optimizing for a a local client and I have suggested we take a look at Moz Local to manage their listings. I showed the customer the data aggregators that Moz Local would push data to. (Which of course they had never heard of). They were concerned about YELP and TripAdvisor, etc. If I populate their local business data into Moz Local > Moz local sends it to > lets say Factual... does Factual send/share this information to Yelp? Or do I need to ad the company information in Yelp or TripAdvisor in addition to what Moz Local is sharing to the aggregators? Would love some feedback! Thanks, Jolie
Local Listings | | MoJoActive1 -
For companies with multiple locations, does Google mind "Duplicate Content" in local (maps) business descriptions?
I have about 20 locations for my counseling company "Thriveworks" on google. I am getting ready to submit a spreadsheet and take advantage of the new "bulk upload" to manage these locations. Each of my locations has a description that is basically the same in terms of sentiment, but 100% original content (because Google has historically hated duplicate content). 1) Should I copy and paste each location's current unique description into the spreadsheet, or just write one very good description and copy it for all 20 locations?2) Does Google like/dislike "duplicate content" as it applies to business descriptions?3) Is changing a location's description likely to temporarily harm the "ranking" of my business location in search results?Will really appreciate any help...
Local Listings | | Thriveworks-Counseling0