Moz free account
-
Hi,
I currently have a Moz Pro account, if I was to downgrade to a free account am I still able to ask and answer questions on the Q&A area? Also, would I lose my points accrued?
-
course...maybe the real question is - why would you want to detune to free??
-
Ah, yes. Thanks Keri for adding that bit, was only thinking about Karl's specific instance when it came to that.
-
Thanks Keri, good to hear!
-
A quick clarification, for others who might have the same question. You'll keep your MozPoints, but only have access to Q&A if you have over 500 MozPoints or have a paid account. Karl, you've got well over 500 MozPoints, so you'll still be able to use Q&A.
-
Hi Karl. Your points are separate from your Moz Pro account status so you'll still be able to keep those and ask/answer questions here. Cheers!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz crawler not crawling on my site
Hi all, im facing an issue where moz crawler is unable to crawl my site. The following error keeps showing Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. This is my robots.txt file : https://www.wearefutureheads.com/robots.txt I'm not sure what else am I missing.. can anyone help
Product Support | | teikh0 -
Questions about the MOZ
Sometimes the MOZ logs out of my account on its own, and I'm quite annoyed about this, how can it not log out of the website even though I've already saved it?
Product Support | | gogoanimetp0 -
I have a client who wants to have their own Moz login. I want to move them out on to a new plan from the Standard (5 campaigns) plan. Can I do this?
For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.
Product Support | | T_Cooper0 -
Cancel for my trial account
I was cancel my trial account on yesterday, can you check my account? and is it true that i do not have to pay if i cancel my trial account..
Product Support | | MAYA_miae0 -
Remove of No follow when you become a specialist on Moz
Hi It says when you get over 200 moz points that you "Removal of "nofollow" from first custom URL on profile", this isn't the reason I have become more active on the network, but I was wondering do I need to do anything or does it happen automatically. Thanks Andy
Product Support | | Andy-Halliday0 -
Moz Analytics bugs
Hi everyone ! I'm loyal user of moz pro from January 2013. I appreciate that moz what to innovate with Moz Analytics but I think that it's lot of mess ! Activated campaigns become archived, deleted keywords come back ... and lot of time I couldn't access to my account. the worst thing is that I didn't get any answers from support team after weeks ! I was thinking to upgrade my account but this discourages me !
Product Support | | adamito0 -
How do I change back to a free membership?
I am no longer satisfied with paying for my "Pro" moz membership. I miss having phone support, but moz personnel have told me, "don't worry, we have chat support, and that's just as good!" So just now I tried to downgrade my membership status from "pro" to free", but now you have to fill in ALL of your credit card information, just to cancel(!) If you don't believe me, just try it. Anyway, I thought that maybe I was just not understanding how to do it, so I tried using the chat system to ask for help, and here's what happened. ================= me: How do I downgrade from my current "pro" subscription to a free subscription (if there still is such a thing as a free one)?
Product Support | | tcolling
Just a moment... Sorry for the delay! We've got more chats than usual. If you need to run, please feel free to leave us a message and we'll get back to you soon. Thanks!
me: Pretty ironic. I am cancelling my paid subscription because you dropped phone support but you (your company) told me, "oh don't worry, chat support is just as good" ================= And, I waited for ten minutes before giving up and asking here. I hope that at least some other customer can answer this question for me. This is a perfect example of why phone support is important, chat support is ok but not always sufficcient, and why in general it's not satisifactory (to me, at least), to basically tell customers to go ask for help in the Q&A forums because the company won't budget sufficiently to provide customer support with its own personnel. Sad, too, because I've been a moz customer for over 4 years. There just isn't enough difference in value for me to continue, considering the other tools that are available now, some of which do provide satisfactory support. Thanks, for anyone who can answer my question.0 -
Archived campaigns not in Moz Analytics
Hi team! Working in the awesome new Moz Analytics, I happened to notice that all (but one) of our archived campaigns seem to be missing from Moz Analytics (in the "Manage Your Campaigns" area). Have we jumped the gun and perhaps they're still working their way over in the migration? If so, do they have an estimated arrival date? Any light which can be shed on this is much appreciated. Thanks team!
Product Support | | wh-seo0