Can I transfer my Moz Profile points to a new profile?
-
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account.
I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
-
Hi there! Tawny from the Help Team here. I wish I had better news for you, but unfortunately, there's no way to transfer Mozpoints to a new account. I definitely understand that you’d like to keep the Mozpoints created in the account. Unfortunately, Mozpoints are tied directly to the account they were created under and are owned by the account itself. Because of this, they cannot be transferred between accounts.
We consider the account owner to be the person actively paying the subscription fees. If your company has been paying for the subscription directly, or reimbursing you for the fees, they would be the owners of all information in the account, including any Mozpoints awarded.
I know that’s likely not what you want to hear, and I wish I had better news there! You can certainly check to see if your company is willing to allow you to keep this account, and they create a new one, though few are willing to do that. For users who find themselves in this scenario, we usually recommend that they strongly consider personally paying for the future subscription themselves, so that a move between companies won’t force another account creation.
I hope this helps explain. Sorry that we can't transfer your Mozpoints for you!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why are so many subdomains detected in moz? even though I never made it.
I saw it in the Links -> Top Pages menu, here many sub domains were detected. even though I never made it, is that normal? multiple subdomains detected:
Product Support | | sem001234
w4bd5da.dummy.com
09x.dummy.com
7h5a.dummy.com
8d1y8ec.dummy.com
sfxpwzx.dummy.com
px0ke.dummy.com
uaj.dummy.com0 -
Unsolved Moz crawler not crawling on my site
Hi all, im facing an issue where moz crawler is unable to crawl my site. The following error keeps showing Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. This is my robots.txt file : https://www.wearefutureheads.com/robots.txt I'm not sure what else am I missing.. can anyone help
Product Support | | teikh0 -
How often are keywords updating in moz
How often do they update, I have set up a campaign, added kw and its been 7 day and no update on rankings..
Product Support | | dave8580 -
Moz is not showing difficulty and Priority from last day. can any body help?
i was just trying to check a keyword difficulty but when i put my kw the difficulty and priority is showing like this ( - ). can any one help? thanks
Product Support | | ayybeedee1 -
I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
If I want to cancel after six months, do I have to pay for the rest of the year or can I cancel per month?
Product Support | | Sophie-Kool0 -
Maintenance Alert: Moz Analytics + Pro unavailable for Maintenance tonight from 7-7:30pm PST
Hello! We've posted this within the apps, as well as on our social channels, but I wanted to share it here as well. We are doing required database maintenance tonight starting at 7pm, Pacific time. This update will help make things work a bit quicker. Woot! The rest of the tools will still be available at http://moz.com/researchtools. Thank you for your patience!
Product Support | | jennita2 -
Anybody know how to merge an old inactive Moz account with a current live Moz account?
I had an old Moz account with my name, profile, etc. that I don't want to lose. By accident, when I created my current subscription, I ended up creating a brand new account. The old account has my bio, Moz points, etc. that I don't want to lose, but the new account has my campaigns. Any way to bring the two accounts together?
Product Support | | Consumers-Edge.com0