keywords are not ranking as per the expectation and need site review too
-
Hello,
Recently We have a taken a project " http://customerconnect-services.com/ " and are responsible for the Digital Marketing for the website. FYI, we have been following the best On-Page SEO practices ever since we took the project: Performing Keyword Research, Finalizing the Keywords,Using those in the Page-Title, Meta-Descriptions, Heading Tags and of course in the Content as per MOZ suggestions & SEO standards. But, we are unable to rank in first page; all the considered keywords have a ranking of 51+ which is a serious matter of concern for us. We have also checked whether the Domain / URL has been blacklisted, but it's not (Not even by Google).
We are therefore unable to figure out what is going wrong even after following so many best practices to get the keywords a good ranking (1st & 2nd page of SERPs). Therefore I would like to request you to provide your expert opinions in this regard by checking what is it that we are not getting right.
The website url is http://customerconnect-services.com/. As this is a high-priority issue for us & the client is a prestigious one of course, please help.
Looking forward to hearing from you at the earliest.
Thanks & Regards,
Harini -
I second this! Thanks for all the extra help you've been giving folks in the forum lately, @Hurf.
-
Hi Harin,
Did you see the extremely generous responses to your question? Please let us know if you've been able to sort this out or not -- and if any of the responses helped answer your question, please mark them as a "Good Answer." Thanks!
Christy
-
Thanks, EGOL, that's most kind.
(Does anyone know where the blushes emoticon is, on here?)
-
Nice work, Hurf.
That was a great and very generous review. Among the highest quality given at Moz Q&A.
-
The site is indexing okay. A Google search using " site:http://customerconnect-services.com " will give you a rough approximation of what has been indexed for this site (Google Search console will provide more accurate data, however).
But Indexing isn't your issue. In short, this site isn't ready and, I'm afraid to say, it doesn't really deserve to rank well. (That doesn't mean it can't rank well, but it needs work - lots and lots of work.)
Looking through the currently indexed pages, you will see that a few Lorem Ipsum (pages with dummy content) have been indexed (these now 404 - http://customerconnect-services.com/?p=12982 for example), this is our first indication that the site is/was recently under development.
Further, there are other signals that this site isn't yet compete: http://customerconnect-services.com/our-offerings/ - the second slider on this vaguely titled page shows a slider "CONDO Makes selling and buying easier...." This is in no way relevant and is likely a remnant from using a template site with pre-populated demo content.
While we are on this page, let's look at the Navigation label and URL - 'Our Offerings' /our-offerings - offerings of what to whom? This could not be vaguer! These elements need to be used to tell visitors explicitly what it is you do. 'App Development' /app-development or similar would much better. As it stands, the visitor is expected to click it to find out what the page might be - assuming that they're sufficiently motivated to do so. Take a look at Steve Krug's 'Don't Make Me Think' then buy every client a copy. (http://www.uxbooth.com/articles/10-usability-lessons-from-steve-krugs-dont-make-me-think/)
Look at those who are ranking well for this phrase and compare your client's page against it Here's an example (These are number one in the UK for the term 'mobile app development':
https://www.mobilesmith.com/app-development/ - not an exact match for the service your client offers (though I'm still not sure what that is) but it's close enough to demonstrate the gap between where you/your client is and where they want to be. On-page grader gives your client's 'our offerings' page a generous C for 'mobile app development' from a user's perspective, it's a F.
Then, below the slider we get:
GET FEATURED ON GOOGLE AND APPLE STORE. ENHANCE CUSTOMER ENGAGEMENT USING ANDROID AND IOS APPS
Stop. What does that actually mean? This is just vague filler - it means nothing. and you're still not telling me what you do!
The list goes on (and on), I'm afraid. And while I'm being brutally honest, the domain name is AWFUL - it is as vague as the rest of the content, it also entirely unmemorable; not the end of the world if your content and user experience is up to scratch but it isn't. (Granted, as the SEO for this client, this is likely to be out of your remit.)
I don't think I would be helping you if I were to be delicate about this, so forgive me: The site looks like a template site with some content hastily thrown into it. In essence, your client has a LOT of work to do before they can expect to see results.
The technical SEO aspects/mechanics of the site (that you reference in your question) are a secondary concern. Content and UX are your primary concern - without getting those right, you're never going to succeed. Google is better than it's ever been at sniffing out weak content, so don't expect to circumvent this with a few keywords in your content and a handful of backlinks.
Good SEO is hard enough when you're working with a well-designed and well-established site; with a half-done website, that has been (or appears to have been) hastily assembled, it's impossible.
Start (and finish) with the user in mind, give the user what they want (Google is not your user), answer their questions, deliver your message clearly and make it easy for them to engage with you and then build upon that.
I'm sorry to be so blunt, but no-one wins until these issues are tackled head-on.
As an aside, I'd run a Fetch as Google from Google Search Console to speed up re-indexing. (https://searchenginewatch.com/sew/how-to/2326164/index-your-content-faster-with-the-fetch-as-google-tool)
Good luck!
-
Are you ranking for branded search ( the name of the company) at all? I know, they chose such an over-used name, it makes your marketing/seo job harder.
Just based off a quick look...you have a DA of 1...so, you need a lot more backlinks to rank.
I am actually wondering if the site is even being indexed by Google, since i can't find it all all...even when searching the homepage address.
my quick take,
Matt
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I use high ranking sites to push my competitors out of the first page of search results?
I'm looking at a bunch of long tail low traffic keywords that aren't difficult to rank for. As I was idly doing a boring task my mind wandered and I thought.... Why don't I ask lots of questions about these keywords on sites such as Moz, Quora, Reddit etc where the high DA will get them to rank for the search term? The results on a SEO site or Q&A site won't be relevant and so I'd starve my competitors of some of their leads. Of course I'm not sure the effort would be worth it but would it work? (and no, none of my long tail keywords are included in this post)
Technical SEO | | Zippy-Bungle3 -
Keyword Cannibalization?
I am not quite sure I totally understand the concept of keyword cannibalization. I have seen the SEO Moz Snowboard example... I tried to apply the concept but the on-page ranking sees a category page of mine with KW cannibalization. By the way, I still get an A for the targeted KW. I have an e-commerce site, one category page targets 'wool sweaters' and a product page for example is : 'chunky-knit wool turtleneck sweater' (there are 8 products total in this category all are flagged Cannibalizers). I didn't think KWC would be an issue...ranking seems to be effected judging ranking for other category pages w/o KW cannibalization issues. So, my question I guess is KW cannibalization really a big deal? What is taken into account when judging KW cannibalization. Title Tags? URLs? Thanks in advance
Technical SEO | | IOSC1 -
Help with onpage keyword optimization, site architecture, and how those aspects affect the SERPs.
Hey guys, I've made a post or two before, but my story is that I've been learning SEO for a while now and have only recently (in the last four months) had the opportunity to actually apply what I've been reading about. What I've learned while trying to put these things into practice is that it can be pretty tough sledding, even when it comes to basic elements like keywords and search results. Anyway, to the good stuff. I've been helping my brother's startup company in my spare time because I want them to do well. They're on the last legs of their series A funding and have no money to put towards SEO, content marketing or social, so I'm helping when and where I can for free. The company is Maluuba, a siri-like personal assistant app for Android with a ton of different domains. They launched at TechCrunch Disrupt and actually have a lot of traction and a fair amount of publicity, so I'm not exactly working with scraps, but I don't work with them in their offices and only really communicate with my brother, who is having a really hard time getting buy-in for some of the stuff I want them to do. Their initial website was pretty terrible, so my brother got the okay to redesign the site and together, we worked with a designer to implement the site I linked to. Because they have so many domains (search, social, organization) I thought creating specific pages along with a one homepage would be a good way to optimize for different things and funnel a wider audience to convert to the one macro goal of the site: getting people to download the app. The results haven't been exactly what I expected and I fear I didn't really implement what I still think is a good plan correctly. I've only tried to optimize the pages for a few keywords to start. The main keyword for the homepage and indeed the brand is 'personal assistant app' which is a fairly competitive keyword that I know have them ranking second for on Google CA. I used 'siri-alternative' as a secondary keyword, since that's how they label themselves in the Play Store. For the three other main (pages search, social, organization) I used 'personal assistant app' as a secondary keyword and tried to optimize each page for 'search app', 'social app' and 'organizer app', respectively. While I'm really quite proud that I managed to get a page ranking in the top three for our main keyword, I'm just as disappointed that it's the search page and not the homepage, mainly because I have no idea why it's happening. So, all of that to ask a few questions: Did I make a mistake by trying to add funnels to the site? Or did I just go about optimizing the pages incorrectly? Why does the search page rank really, really well for 'personal assistant app' while the other pages - including the one I intended to rank the highest for that term - lag behind? I'd guess that Google is indexing this page alone as the main representative of 'personal assistant app', but that wasn't my intention. I'm also not using any rel=canonical tags, if that matters. Also, this page has been flipping around in the 1-3 range in the SERPs for about a month, but I still haven't noticed any traffic from 'personal assistant app'. Alright, this is getting way to long. I'd very much appreciate any and all insights as to what I'm doing wrong or what I'm missing. It could be really obvious and thus make this post silly, but I really have read and tried to learn a lot. I just can't see what's going on here because I don't have any experience to compare it to. Thanks in advance for any help. Cheers, JD
Technical SEO | | JDMcNamara1 -
Ranking Multi-Language Site
Recently we updated our website to a new version. Our website has a structure in which the English page is our main page with about 50 subpages. All these pages are translated in 5 different languages. The different languages are divided into folders. For example www.ourdomain.com/de containts all german pages. The pages with products would be for example: www.ourdomain.com/products for english and www.ourdomain.com/de/produkte for the german page. On our previous website this used to be simililar. After the website update the SEOMoz crawls are showning duplicated page content/title errors for the pages saying that the pages in other languages have the same content/title as the basis English webpage. Any idea how I can solve these errors?
Technical SEO | | Exp0 -
Two sites
Hi there just joined had nightmere of a time trying to get a website up and running..... now i have 2 .... one marketing person did and one i did the one i did performing better on google but other onre looks more profetional is there a way i can conbine the 2 under one site..... the one that looks better and getting the benifit of the one thats performing better...... Thanks steve......
Technical SEO | | stevetemple0 -
Keyword in Domain or not?
My on page optimization grade is an "A" with the following factors; Factor Overview <dl class="scoreboard clearfix"> <dt>Critical Factors</dt> <dd>4 / 4</dd> <dt>High Importance Factors</dt> <dd>7 / 7</dd> <dt>Moderate Importance Factors</dt> <dd>8 / 9</dd> <dt>Low Importance Factors</dt> <dd>11 / 11</dd> <dt>Optional Factors</dt> <dd>5 / 5</dd> </dl> The main thing I appear to be missing is keywords in my URL. How truly important is that in today's SEO world and how much time or ranking would be lost if I do not have control to change the external links to my website if I decided to migrate to a keyword relevant url?
Technical SEO | | classa0 -
Keyword stuffing
I'm working on this page at the moment - http://www.gear-zone.co.uk/berghaus-bid6.html. The keyword we're going for is, unsurprisingly, 'Berghaus'. The SEOmoz on page report has flagged up a possible issue with keyword stuffing as the term is mention around 25 times. Is it worth altering this, which could be quite tricky as a lot of the page is dynamically generated? Thanks!
Technical SEO | | neooptic0 -
If I point a domain name to a new faster server, will I lose some keyword ranking?
I'm redesigning a client's site, breaking up content into separate pages and moving the site to a managed server keeping the same domain name. Will I lose any link juice or keyword ranking for site even if I 301 redirect the old pages to the new titled pages?
Technical SEO | | sirmarkthomas0