Should I claim a non-local Google business listing?
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If I have a business which is non-local, but has one location and is showing up with the address and directions already in the knowledge panel, should I claim the business? Eg: the company manufactures a single product and ships directly to customers all over the world.
On the one hand, of course it seems I should claim it and get more control. On the other hand, part of that process is setting a service area and I worry that by doing so I may be making the company seem less relevant outside the service area in Google's eyes.
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So to confirm, when claiming the business, when it asks if we deliver goods to customers at their location (which as I understand it is the point where you choose if it's a service area business), say "no." Keeping in mind of course that this is not a storefront location either, and other than the fact that the office is located in one city, there is no reason it is more or less relevant in that city than anywhere else in the world.
It just seems like the whole My Business area is catered to local businesses with either storefronts or regional service areas, so it's always been unclear to me what to do about those businesses that don't have a regional focus.
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