1 physical address, 2 live GMBs for 2 different businesses
-
We recently have a chiropractor client who came to us to do SEO for his newly opened myotherapy practice. We were very surprised he managed to request and got approved a GMB for the myotherapy practice under a different business name but the exact same address. Has there been changes in Google policy recently that 2 businesses are able to share the one same address? If we built citations for the myotherapy practice with the same address, will it send conflicting signals to Google? His chiropractor practice is currently ranking no. 1 in local pack and SERP for his main keyword "chiropractor + location".
Any insight would be greatly appreciated!
-
Hi Gavo,
My apologies for the delayed reply, as I've been away for the past 10 days. I think you're right to feel some concerns and have some questions about what your client is doing. If the myotherapy is just a service his chiropractic office is offering, then he shouldn't be building out new listings for it. Google's policy on this hasn't changed.
However there are some nuances to the scenario, like:
-
Did he legally register this with government agencies as a new, completely distinct business
-
Does he have a unique phone number for the business, being answered "Myotherapy Office" instead of "Chiropractic Office" when patients (or Google) phone in?
-
Is the myotherapy part of the business open at separate hours from the chiro business?
There could, potentially, be cause for treating the two models as separate, but you'll need to know the complete details before making an educated guess as to whether the owner is putting himself at risk for suspension.
-
-
Hi Gavo,
The point is that Google doesn't know that this is the 'same' company actually (just with a different name).
Think about that: Having different companies with different names at the same address is very common, i.e. they are located at the same address. We have about half a dozen companies in our house (same address).
I don't think this makes sense for him if he does exactly the same business with the 2nd company name...Then I would remove the 2nd listing. If he is doing two businesses under two different names at the same address it should be OK.
We are doing and having the later thing actually. 2 different companies, with 2 names (same people; always we) doing 2 different business at the exact same address.
Hope this helps.
Cheers,
Cesare
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??
Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL : www.yolobus.in
Local Listings | | AnkitS.19900 -
Google My Business - What is the best way to remove "Duplicate Address"? Help!
Google can be such a pain with managing listings - especially when you are an agency managing a client's listing! I am hoping someone can help with this... How do I permanently delete a “duplicate address?” In the Google My Business dashboard (classic view), under account summary – I click duplicate locations. From here, I can easily remove a duplicate location - that is not the issue. The issue is for duplicate addresses. For this, we only have the option to resolve address, which directs you to the business’ location details. Our options are then to: 1. Change the business NAP 2. Permanently close location 3. Remove the listing from your dashboard (removing it from dashboard doesn’t delete it from Google). We edited the business’ name, phone number, address and website – to try and make it a duplicate location, because if we are able to make it a duplicate location then we know we will have the option to **Remove Duplicate. **Nothing has changed though. We don't want to mark this as a permanently closed location because if somebody does come across the listing down the road it is going to be misleading. The business is not actually closed! Any insight would be very much appreciated. Thank you!
Local Listings | | bcallegary0 -
When I search my business, how can I make all my locations to a multi-location business appear in the map pack?
I have a question about local SEO. I do the marketing for a multi-location medical facility. When I search the facility on Google, the website appears on the left and the Google My Business information for the nearest facility to me appears on the right. However, I would like to see a map-pack of all facilities appear under the website information as well. How can I make all locations appear in the map-pack form below my basic website information?
Local Listings | | FlynnZaiger0 -
LOCAL CITATIONS - SHARED ADDRESS, DIFFERENT BUSINESS ENTITIES, DIFFERENT PRACTICTIONERS
I am trying to to boost my clients online presence through Local Business Listings but am running into a few issues that I would like to get some feedback on. First, I will provide some background information and then provide my questions that I am seeking feedback on! Your help is greatly appreciated. **BACKGROUND INFO: ** Client has little online visibility and is looking to optimize his Local Business Listings to boost his online presence. Client is a Chiropractor that just registered his own business, has a unique local phone number, his own website. The facility that the Chiropractor works out of is a shared office space, known as a "Wellness Center" This facility has other chiropractors, doctors, & massage therapists who fit the same criteria as my client. I understand that in order to qualify for a local business listings your business must meet **CRITERIA. **This is the only one he does not meet, but the way the businesses are ran, it seems like to me that he should be eligible for local business listings. Have a dedicated physical street address (not a shared address, PO box, or virtual office) I don't understand why a shared address isn't allowed. This seems pretty legit to me. And is similar to a Doctors Office with multi-practitioners but slightly different because they each have their own business not all working for one business owner. All working for themselves. Everyone recently moved and joined this wellness center. Everyone generates their own leads and clientele. One thing to note is that no other business in the wellness center currently has optimized their online presence using this address. But address is present on other business owners websites. If my client uses this address and builds his local listings, is there a chance he can get penalized if the other business owners build their business listings on sites like, yelp, yellowpages, google maps, citysearch, etc. What are the chances of him getting penalized/the entire shared office being penalized due to this shared office space. Your feedback is greatly appreciated! Thank You
Local Listings | | InternetRep0 -
Help with Google+ business name rules
I'm marketing a franchise gym business that has multiple locations within the same city. For the business name, I used to have it set as "Business Name" + City + Tagline. For example: "Ultimate Workout South Calgary Gym and Bootcamps". and "Ultimate Workout North Calgary Gym and Bootcamps". To comply with the google business naming rules I've updated all the listing to just business name. The problem is, now the local search results for my gym locations are confusing. Half the address is cut off in the results, the city is not displayed at all. And sometimes results from a neighbouring city are shown. Anyone have an idea on how to implement a strategy where people at a quick glance understand which location is best for them?
Local Listings | | John-Ray0 -
Verifying business info with old address and inactive phone listing
I'm cleaning up a number of inaccurate business listings for a client, starting with an old Google Plus page. It's unverified, but both the address and phone number are so old that calls or mail send to those will not be forwarded. Any suggestions for verifying a business listing when the typical verification methods simply won't work? Thanks!
Local Listings | | flyntime_tx
Mike0 -
Should my website link to my google business listing given that I already link from google business to my website ?
I have a website with individual Location Landing Pages for each of my Depots. I also have individual Google Local Business Listings for each of my depots. Should I have a link from my Website Location Landing Pages to the associated Google local Business listings or not ?... Given that I already have a link on my Google Business listing to the relevant Location Page on my website. I wasn't sure whether linking both ways would be more beneficial thus enforcing things better or whether it's not needed to link both ways . thanks Pete
Local Listings | | PeteC120 -
Should I omit the street address for a delivery based business?
I have a client who has a small ready mix concrete delivery business. A couple months ago the client payed another agency to add their business to google places/business—whatever their calling it these days, and to bing places. So instead of the agency submitting the full address, and the full NAP, they just submitted the Name, City, State, and phone (left off the street address). I guess their rational was that by doing it this way, my client would show up for a more broad region instead of a small specific region for local search. It's been about 2-3 months now since the agency completed the work and I noticed that my client just started showing up on the maps today. When my client first hired me, I advised them to let me submit their full NAP, with the street address to Moz Local, and add the NAP micro-data to the footer of their website, with the hopes that google would start paying attention to their location and begin indexing and ranking their website. But after seeing their website begin to show up on the maps, I'm wondering if that's the right decision. So my question is: Should I submit the _full NAP—_with street address—to moz local, or should I submit the NAP without the street address? And depending on which of those I should do, how should I proceed with the google+ business page and the bing for places page?
Local Listings | | ScottMcPherson0