How to track click on phone number on mobile device in GA as a goal?
-
Hi,
I work with a lot of physicians and one of the things I'd like to do is add a goal in GA so we can try to track how many visitors are clicking the phone # to call the office from smartphones.
-
Would doing this be as straight-forward as adding a the standard javascript click text that I'd add for an external link?
-
And Is there a way to make a goal only "count" if the user-agent is a smartphone? Because if I attach the JS to the phone #, it's going to be in all of the HTML regardless of which device is used. Unless of course, I mess with the CSS to only make the javascript code appear on certain stylesheets.
Thank you!
-
-
Hopefully too not many people will click that link on the desktop version... But there's always some silly user who is the exception.
Good Luck!
-
Yeah you know that's a good question. This is a responsive site I'm gathering (good on ya!) so I see the dilemma.
But yes I believe in the Advanced Segment you can parse events triggered via mobile devices.
Also you should be able to build a custom report which should allow you to filter by OS which would even allow you to break down the data by iOS, Android, Windows Phone, etc.
-
Thanks you that's perfect.
And then I guess I'd just filter out smartphone-only for accurate data?
-
-
Well I have the phone number on the responsive site (for example) as HTML text like this
123-456-7890
Can I track this as an event as you suggest?
I see this code below from the link, but it looks like I need to have the phone # as a link....
Other than the ability to add GA code, is this:
123-456-7890
the same as this ### 1-847-555-5555
Thank you !
-
Agree with Jesse, using GA Event Tracking will help you track clicks on the mobile button. Within GA, you can slice and dice the information a few ways to see mobile users exclusively.
One option is to use the "Advanced Segments" feature to view "Mobile Traffic" and then drill down via the Content > Events > Top Events report.
-
Well I'm assuming you have a "Click to Call" button setup meaning you have a separate mobile site?
If so, I would simply add a Google analytics event to said button on your mobile site and label it something like "mobile-call" or whatever. Are you familiar with Event Tracking? If not, go here - https://developers.google.com/analytics/devguides/collection/gajs/eventTrackerGuide
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Event/Goal Tracking For EKM Powershop
Hi There, I have a client with EKM powershop. I am trying to figure out a way to either setup goal tracking (however I don't know what the final destination page is) or event tracking. I know I can do the ecommerce tag thing, but I am always worried about breaking the tracking code. Any ideas?
Reporting & Analytics | | nezona0 -
Google Analytics Campaign Tracking overriding each other
Howdy, fellow mozzers. So, here is the situation: Let's say someone comes to the website through Organic Google Search, and first thing they see is the banner on the website, on a click of which it takes you to a promotional landing page. I have this banner being tracked with GA campaigns. Now, here are my questions: If that user makes a purchase, which source / medium it will be assigned to? Organic/google or website/banner? (as far as i understand it assigns it to website/banner) If that's the case, is there way to find out afterwords where the website/banner sessions came initially from? If there is no such way, how shall i setup the tracking to be able to see wherre the initial visit to the website came from, yet also track how many people clicked on the banner and made a purchase? Thanks 🙂
Reporting & Analytics | | DmitriiK0 -
When I click an outgoing link from Analytics - why are they all broken?
On one of my websites, if I visit the Behavior > Site Content section of Anayltics any link I try to open is broken. Google Analytics is appending the domain before every URL causing it to open in a popup but as a broken link. Example: Trying to click a link to a page on the website at this URL: http://www.thisisanexample.com/test.html But in the Analytics popup browser this is what it tries to load: www.thisisanexample.comhttp://www.thisisanexample.com/test.html So I can't preview any of the content within Google Analytics. I feel like this is a settings issue somewhere... Any ideas?
Reporting & Analytics | | ShawnW0 -
How is this site being tracked in GA?
Hi, Bit of an unusual one this, so please bear with me. This site http://www.hayesandhurst.com/ is being tracked in Google Analytics but we're unsure as to how. To the best of our knowledge we haven't inserted the tracking ID into the theme options or the tracking code into the source - and yet it appears to be tracking successfully! I did send some instructions to the client to set up the Analytics account in their name - I fear they have added the code somewhere to the site, but we cannot see where! Perhaps via Google tag Manager?? As I say, an odd one this, but if anyone can shed any light on this mystery i'd be hugely grateful. The tracking ID is UA-64505394-1 for the record. Regards,
Reporting & Analytics | | nathangdavidson
Nathan0 -
Can you track two Google Analytics Accounts on one site?
If you have a site that had an old analytics account and then implemented a new one is it possible to run tracking code that records to both accounts without causing your site or data issues? We are doing this so we don't loose data at any point - ideally it wouldn't have been split between the two but making one redundant isn't an option. Ideally we would have merged the data from both accounts and had one - however the research we have done points to this not being a possibility - unless one of you guys knows different? It would be great if anyone has experience on any this.. Thanks
Reporting & Analytics | | ChrisAllbones0 -
Google Analytics Tracking Code Problems
I am having a problem with my Google Analytics tracking codes. The relevant GA tracking codes have been entered into the source code of certain sites I'm running campaigns on, but Google Analytics is still telling me that the tracking code hasn't been installed - yet it has. What could possibly be the problem here? I have checked that these sites don't run off multiple domains, and that the tracking code has been entered in the correct place within the source code - and yet I am still having problems with GA. Any suggestions?
Reporting & Analytics | | WebhouseISP0 -
Can anyone shed some light on mobile inbound call tracking?
Is there any way to track the call button from the local listings within the mobile SERPs??
Reporting & Analytics | | cybercom0 -
How are 301s reported in GA?
Does anyone have any insight on exactly how on-site 301s are reported in Google Analytics? My direct traffic seems to climb at the same rate as my organic with absolutely no off-line promotion. I have a suspicion that the 301s that I have built to re-coupe traffic being sent to old pages are being reported as direct. Any validity to this?
Reporting & Analytics | | NextGenEDU0