Moz Analytics Beta
-
Just got the access to this, but my campaigns don't seem to be showing. Anyone know why this might be?
-
Yes, we do update you via email once the issue is resolved. If you haven't had an update via email yet, then the engineers are most likely still investigating the issue.
There are also number of reasons that you may be seeing a discrepancy in numbers such as traffic, fans/followers, and engagement that would not be related to a bug. For example, if the site is being shared or even visited through a link shortener, such as bit.ly, we would also not be able to include that information since the social APIs don't follow the redirect and just provide us with share and traffic data for the specific URL. Also, we can only show interactions and fans for public accounts, so anyone who likes a page or a post from a private account would not be included in your metrics, as a limitation of Facebook's API. Also, i
I recommend following up again in the email with any further issues you are experiencing. This will allow Abe, who is managing your ticket, to send that information directly over to our engineers.
Chiaryn
-
Hi Ithvac,
Would be best to send them mail(as issue being serious and technical).. Specially ur question has answered status it might take time they recognize it or even do not check it at all because they are busy in general.. Contacting via mail ([email protected]) might save some time which is equal to cash most of the time..
Frutiko Team
-
I was wondering if when the engineers do solve the problem, if you are notified via email when they close the case. My number of visits is more accurate, but my social numbers are still off. I just want to make sure I know when they are done working on it so I can address any other issues that occur.
-
Unfortunately, it really depends on what is causing the issue. Most issues can be resolved within the week but I can't make any guarantees on how long it may take to resolve a bug in the system. I'm sorry about that.
-
If a case gets escalated to the engineers how long does it generally take to find a solution for the problem?
-
Hey There,
I am really sorry that you are having some trouble with the data in your campaigns. I'm afraid it is very difficult for us to address these issues through the Q&A forum, so I would recommend that you send an email to [email protected] that includes your campaign name and account email with a description of the issues you are seeing. That will allow is to investigate the issue directly and forward the information to our engineering department so they can get your campaign information updated.
I look forward to hearing from you there soon.
Chiaryn
Moz Help Team -
it crawls my campaigns ,but the data isn't accurate and when I try to look at certain things, like pages with highest page authority, it will say updating check again in 24 hours. I also added my fb page to social and it hasn't imported my number of fans or anything, all it shows is visits from people on facebook. I'm still looking for suggestions or a proper solution!
-
Hello there,
Any change?
Did u got ur all campaigns at Moz Analytics?
-
Mine migrated within 24 hours. You might want to start a new thread and hope for an answer from support.
-
How long exactly, mine show up but it isn't legitimate results. The 24 hours thing has been displayed for nearly 3 days now. Anyone have any clue on this?
-
It takes some time to appeare.. But eventuially all your compaigns will be moved(it happened to us that way)
Frutiko Team
-
My campaigns are showing now, but will take 24 hours or so to populate with data. Just got to wait a bit longer.
-
Got same issue, got all excited then confused, still not as rough as seeing nearly 10,000 errors on my site though lol
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do I 'sign in' to the Moz Bar?
It's installed, I can see links etc as highlighted - but it won' t let me "sign in". This 20 second video explains: https://www.screencast.com/t/3kEjQFkTHZv Suggestions? Or shall I just ignore? Paul Barrs
Moz Bar | | PaulBarrs0 -
Are we actually getting accurate data on keyword volumes from Moz (or other sources)?
I have a client who does patio furniture repair and restoration. When performing keyword research in Moz for terms like "patio furniture repair" I see that only 11-50 people in the entire US are searching for this term according to the Moz data. However, running an Adwords campaign currently and our top keyword is the phrase match for "patio furniture repair" which has generated over 100 clicks in just a couple of months in ONE county. Is there a better way to research more accurate results on search volume estimates? This makes organic SEO and keyword targeting hard! Thanks, Ricky
Moz Bar | | RickyShockley1 -
Current Title is short but Moz show error that Title is Too Long
Hello, The current title of an article is of 30 characters. But in Moz it say "Title Element Too Long". The URL of the article is long. Please let me know why Moz is showing it as "Title Element Too Long"
Moz Bar | | ProcessSEO0 -
How can I find duplicate pages from a Moz Crawl?
We have many duplicate pages that show up on the Moz Crawl, and we're trying to fix these but it's very difficult because I can't see a way to isolate the code where the duplicate is found. For instance, http://experiencemission.org/immersion/ is one of our main pages, and the crawl shows one duplicate of http://experiencemission.org/immersion. It appears that one of our staff manually edited the source code in one of our pages but forgot the trailing slash. This would be an easy fix but the problem is that this page is linked to internally on our website 2423 times, so it's next to impossible to find the code that is incorrect. We have many other pages with this same basic problem. We know we have duplicates, but it's next to impossible to isolate them. So my question is this: When viewing the Moz Crawl data is there any way to see where a specific duplicate page link is located on our website? Thanks for any and all help!
Moz Bar | | expmission0 -
Moz crawler only crawls one page?!
Hello there, I'm using Moz for a while and I'm very pleased with the tool and community. But for the first time I encountered a problem. We are trying to run a crawler for a client's website but only one page (only the homepage) was crawled. We tried to do a test on a more detailed level (maybe there is something wrong with the homepage). My campaign test's crawl came back for the Producten folder (level deeper than homepage), and it was also only a 1 page crawl with a 200 status. I did look at the robots.txt file now, and it is very restrictive, but there is nothing that I can clearly see that would explain why the crawl isn't working. Hopefully someone can point us at the right direction. Thanks in advance, Jeremy
Moz Bar | | mediaxplain.nl0 -
Moz Conversion Tracking
Is there a place here on Moz where goals and conversions can be set up or viewed? If the latter, does Moz just take the data from Analytics? Any information on this would be appreciated. Thanks,
Moz Bar | | xvpn9020 -
Can Moz use canconical links to prevent notices about duplicate content issues?
if so how do we enable this - we've an average size site with a few hundred products but they appear in multiple categories, canonical url points to it's primary category (but a new page exists for each section... so for /cat-a/abc there will be another page cat-b/abc and again but the canonical points to cat-a always for that product) basically I see this kind of duplication error / notice as a false positive... help me
Moz Bar | | SEOAndy0 -
Moz crawl sees meta description but there are none
I have a new site I have run a starter crawl on. The crawl came back saying some of the pages do indeed have meta descriptions. When I go to the same page and use the Moz Chrome toolbar it says they do not have meta descriptions. I also know they do not have meta descriptions. Are there any instances in which the Moz crawler would see them when they are not there?
Moz Bar | | SBXMedia0