Giving access to a new user
-
We are looking to give access to a different user in our org, but when they try to log in on a different device, it's not working. The only device that can log in is mine.
Please advise...
-
Thanks Keri. I appreciate the honest answer and hope it works out soon.
-
Unfortunately, we still don't have an ETA for that. It's a bit more complex than we initially envisioned, though we know it's a feature request that a lot of people want, and we'll all be glad when it's ready.
-
Hello Keri.
Any update on that yet? Having the ability to create a separate user login with limited rights to have someone else doing certain tasks would be highly appreciated.
-
We don't have that feature right now. We are developing a multi-user feature right now, however, and will keep everyone posted when it is ready.
-
Joel, is it possible to have a separate login? I want to give access to another person in my organization for running reports, but I don't wan them to have full access. Please advise.
-
Hey Brad,
Thanks for the question. You should be able to login with multiple devices using the one account. Even at the same time. It's possible there is a password issue at play here.
I would encourage you to doublecheck the login credentials being used on the second device and if you continue to have an issue, email us at [email protected] so we can look into this further for you.
Cheers,
Joel.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What do the Moz user levels mean?
I see that there are 3 other levels to a Moz Community Profile that users can have outside of the traditional 5 levels earned through points (Contributor-Oracle) and they are Pro, Associate and Staff. Obviously, Staff is someone who works at Moz but what do Pro and Associate mean and how do you get them?
Product Support | | authority-networks1 -
Moz rank tracking with new subpage address
Hello, I have built a new website and the subpages web address are new. I haven't made a redirect yet but I am about to do it. How do I continue keeping track of my ranking evolution in moz. Do I need to indicate the new web address ? or once the redirect will be done will moz continue the tracking of my keywords showing the old web address but tracking the new address ? Thank you,
Product Support | | seoanalytics0 -
I have a client who wants to have their own Moz login. I want to move them out on to a new plan from the Standard (5 campaigns) plan. Can I do this?
For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.
Product Support | | T_Cooper0 -
If I cancel, will I lose all my historical data & be able to access it?
I would like to still be able to view my historical data once I cancel. Will I still have access to it? Thanks.
Product Support | | StudioX1 -
Can I transfer my Moz Profile points to a new profile?
I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?
Product Support | | Diamond.Dog0 -
Finding the old reports and running new ones
When I click on a link to a recent report I don't end up there. I end up on a site I do not recognise or have time to plough through. Can anyone please give me a link to the reports. Many thanks in advance.
Product Support | | Niamh20 -
Is there a way to export the dashboard in the new MOZ?
I would like to export the dashboard to send to a client. Is there a way to do this other than taking a screenshot?
Product Support | | webbmason0