Getting 'Sorry, but that URL is inaccessible' error msg when trying to run On-Page Grader
-
I just signed up for MOZ Pro for the first time today. Tried to run the 'on-page grader' tool on some of my pages but I'm getting a 'Sorry, but that URL is inaccessible' error msg. I have verified against the robot.txt file that the pages are NOT blocking any crawlers.
Can anybody help?
-
Thanks David. The alpha numeric digits are generated and appended to the page by the 'addthis', a third party sharing tool (http://www.addthis.com/).
Does this mean Moz will not be able to read all pages containing this redirect behavior?
-
Hi spinoki
For your URL there is a re-direct to http://www.healthpocket.com/medicare/california-medicare#.U9qw54BdXC8 which our tool cannot follow. It will need to resolve the URL without a re-direct.
-
Thanks David. I ran this URL (http://www.healthpocket.com/medicare/california-medicare) and received the following results:
HTTP 200 OK Content-type: text/html Date: Thu, 31 Jul 2014 20:43:16 GMT Set-cookie: connect.sid=s%3Ac4wchmmEPyGNLoni5bmAKsSa.bSsaR4%2Bufe3qdZ0dO3HoMtQB2VY5w3%2BHWLCqEkrBarc; Path=/; HttpOnly Vary: Accept-Encoding X-powered-by: Express Connection: Close
What should be my next steps?
-
Hello!
Outside of robots.txt most URL errors are a result of failed HTTP responses when running a standard curl check to the site. If you can provide me with the URL you are trying to add I can run a test or you can check what the response is through http://simonecarletti.com/tools/http-checker
Other times hosting providers block AWS (Amazon Web Services) IP addresses which we use to validated URLs from.
Re-direct loops will also prevent adding an URL, if you have a 302 or 301 to more than two URLs it will fail.
And any secure HTTPs sites will need all intermediate certificates on the web server to be a valid URL.
Hope this helps!
-
Sorry this took so long to get back to you.
To answer your question. As far as "server setting" etc, it really depends on what exactly needs to be changed.
Is it displaying a code? Is there a number associated with the error? Have you been able to identify which pages are having the problem?
I would look at this systematically. Now you may not have the time to do so, considering that this is work and not always play; I completely understand if your idea of a fun Friday night isn't sitting in your basement analyzing which pages are not working with the Moz site audit.
Regardless, let's find out where the errors are.
- Can you run other Moz tools on the pages that are causing the error?
- Does the side audit display any error for those pages?
- Are you copy and pasting the entire URL into the tool?
Another thing to keep in mind is that Moz did take a hit from a few DDoS attacks so I know a few of the tools have been iffy on and on. http://health.moz.com/ is a great spot to check and see if the tool you are looking for isn't working.
I think every SEO Tool (Majestic, Raven, SEM Rush, Search Metrics) really are giving you the same data just packaged & interpreted differently. They all have a specialty of course and that being said I have my preferences. Majestic will dig for more backlinks, SEM Rush will give the best Ad data, but realistically everybody is fishing from the same pond, granted it's a big pond. With an unlimited budget I would have 3 different programs for different things.
The amount of data that these programs are trying to interpret is awesomely massive. I don't know if any SEO tool is spot on, even Google Analytics for example. I think of them all, as a guide.
I started with Search Metrics which was incredible expensive and way to in-depth for my knowledge of SEO and my projects.
Later transitioned to Raven which was great because they pulled data from Majestic and Moz, and gave some great step by step suggestions. The problem was their spider couldn't run most of the websites I needed.
Lastly I ended up on Moz. A name I remember back when it was SEOMoz. Sure there are issues, but I found not only were the tools pretty on target, but the community was INCREDIBLY helpful. Which is one of the main reasons I have stayed. And I am a N3wb in comparison to most of the guys on here!
I'm sorry you're having a bad experience with the tool!
-
While some of the moz tools are inaccurate, most are a pretty good starting point for discovering errors. We have run into the same issue, where server settings were not allowing the rogerbot to access the page or pages.
-
Thank you. But 'server settings'? 'hosting providers'?! Isn't that a little complex consider that I've used other online seo tools and have never ran into this problem.
Also, if there are settings that I need to adjust before moz can have access of all of my pages, can I assume the other moz reports are incorrect?
thanks again.
-
I have a similar issue. I would look into the server settings or contact your hosting provider and ask them.
For us, our host (private hosting) is obsessive about cyber security and has the port flood settings adjusted so tightly that our website isn't able to be properly crawled by Rogerbot.
Another problem that I have run into before is if there are aspects of your website that are not fitting for Rogerbot. I would take a look at http://moz.com/help/guides/search-overview/crawl-diagnostics/rogerbot and see if there is something about your website that Roger doesn't like.
For example, the webmaster previous to me had 45 images in our slider..... yes.... 45 images.... and not only that but the slider was on every page of our website.... which was 600 pages... So finding a bot to crawl that was not easy. Once I was brought on, I removed 40 images and BAM roger was in! We still have some server based issues, but we have determined that it is on our end and are actively looking for a new host.
Hope that helps!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Optimization Error
Hi, I am trying to track a page optimization feature for one of my project, https://www.writemyessay247.com for keyword: write my essay but i keep getting this below error: "Page Optimization Error There was a problem loading this page. Please make sure the page is loading properly and that our user-agent, rogerbot, is not blocked from accessing this page." I checked robots.txt file, it all looks fine. Not sure what is the problem? Is it a problem with Moz or the website?
Moz Bar | | j.rahimi19900 -
Page Optimization problem in Moz
Hello there, I've been using Moz Pro for a year now, and encountered I've encountered small issues here and there (like some features not working currently, but they start working after a few hours tops) but now I have a bigger issue. Page Optimization feature stopped working and it's dead for five days now. Even my older research is gone. (check the images) Anyone else having this problem, or is it just me? It says that the crawler is blocked or the page isn't working, and when I check the pages in other platforms with crawlers it all goes smooth. All of the pages are working, and all of the crawlers (tested even in Google console) are doing fine. I even had the Moz crawler on 04.07.2019 as the standard week crawl and I got the results. Everything else is working just fine, I have a problem with the Page Optimization feature only. Thanks in advance, Ivan Ga4LKkQ
Moz Bar | | BMGEmployee0 -
Current Title is short but Moz show error that Title is Too Long
Hello, The current title of an article is of 30 characters. But in Moz it say "Title Element Too Long". The URL of the article is long. Please let me know why Moz is showing it as "Title Element Too Long"
Moz Bar | | ProcessSEO0 -
605 : Page banned by robots.txt
Hello everyone, I need experts help here, Please suggest, I am receiving crawl errors for my site that is , X-Robots-Tag: header, or tag. my robots.txt file is: User-agent: * Disallow:
Moz Bar | | bhomes0 -
Moz crawler only crawls one page?!
Hello there, I'm using Moz for a while and I'm very pleased with the tool and community. But for the first time I encountered a problem. We are trying to run a crawler for a client's website but only one page (only the homepage) was crawled. We tried to do a test on a more detailed level (maybe there is something wrong with the homepage). My campaign test's crawl came back for the Producten folder (level deeper than homepage), and it was also only a 1 page crawl with a 200 status. I did look at the robots.txt file now, and it is very restrictive, but there is nothing that I can clearly see that would explain why the crawl isn't working. Hopefully someone can point us at the right direction. Thanks in advance, Jeremy
Moz Bar | | mediaxplain.nl0 -
Moz crawl issues: All pages keep resolving to our "cookies not enabled" page
Upon running the Moz Pro site crawler, I noticed that I received quite a bit of duplicate titles along with 302 redirects (which is our site creating a temporary 302 to our "cookies not enabled" page). How would I get around the crawler being redirected to this page? I've never ran across this issue before, despite using the crawler with sites that use the same framework as the one thats affected. Any ideas?
Moz Bar | | responsivelabs0 -
On-Page Grader not working?
I've been using the On-Page Grader tool for a while now, and have always had great success using it to better optimize my pages. But just recently I've noticed that it's not detecting any changes I make to any of my pages.
Moz Bar | | CMinc
For example: One of my pages was coming up with Exact Keyword is Used in Page Title. So I changed it and uploaded it to the site and then clicked the re-grade page button. The only problem is that it's not seeing any of the changes that I made.1 -
Have there been recent changes to the On-Page Grader tool?
I use this page all the time to grade my primary and secondary keywords and for four years now have consistently managed to achieve A-C grades for all. Today however, I noticed I am flagging F grades for 50% of the keywords. I do make a note of the initial grades for all pages (as the majority of the keywords I grade using the tool are NOT added/tracked in MOZ 'campaigns'). To make sure I wasn't going mad I went back and graded some keywords I had achieved A-C grades for just 6 days ago. The changes are as follows: keyword 1 initially graded an A - 6 days later is still an A keyword 2 initially graded C and is now graded as an F keyword 3 initially graded C and now an F keyword 4 initially a C grade and now an F keyword 5 initially a B grade and has remained a B. Out of interest I then went and added one of the keywords that is now graded an F (but last week was a C) into the 'Add and manage Page Grades' section and graded once again - it's now grading this as a C. I then removed this keyword from my tracked keywords and graded again using the 'On-Page Grader' tool and ... it's back down to an 'F'. Please could you shed some light on what's going on? I don't want to track each keyword I grade over time but I do want the parameters for grading to remain the same if I use the 'On-Page Grader' tool - what's changed? I haven't received any alerts about any changes to the tool so if anyone could shed some light on any changes I would appreciate it.
Moz Bar | | em_h_uk0