Citation building for multiple locations
-
Hey everyone,
I think i've got a good handle on citations, but had a question regarding multiple locations.
I'm going to be doing citation building for a local lawyer, and he's got 4 locations.
I'd like to build citations for each of his locations, but I was wondering if the business name needs to change?
Ie. If I am building citations for Town 2 and Town 3, should the business name be listed as "Company Name Town 1" for the first location, and "Company Name Town 2" for the second? Or is it fine to use the company name throughout all citations, and just change the location/phone number to the location based info?
I'm just worried about Google seeing differing info, but the same company name, and possibly penalizing me for it.
Thanks in advance!
-
Ah, great! The multiple physical locations part is key for the multiple listings. You should be good to go in listing each. Cheers!
-
Thanks for the response Ryan!
This client in particular has physical offices in each location, I should have specified that in the original question.
I'll definitely be taking some time to go through the guideline though.
Thanks!
-
Google's guideline is here: https://support.google.com/business/answer/3038177 with the most applicable portion being in the address section:
-
Make sure that your page is created at your actual, real-world location.
-
Use the precise address for the business rather than broad city names or cross-streets. P.O. Boxes are not considered accurate physical locations.
-
If you need to specify a mailbox or suite number within your physical location, please list your physical address in Address Line 1, and put your mailbox or suite number in Address Line 2.
-
If your business rents a temporary, "virtual" office at a different address from your primary business, do not create a page for that location unless it is staffed during your normal business hours.
So his locations need to be staffed, open to the public, office based locations. If he's serving clients in 4 different cities, but only has one office in one city it's not the same thing as the requirements above. That would be, "Service-area businesses--business that serve customers at their locations--should have one page for the central office or location and designate a service area from that point. If you wish to display your complete business address while setting your service area(s), your business location should be staffed and able to receive customers during its stated hours. Google will determine how best to display your business address based on your business information as well as information from other sources. Learn more about service-area businesses."
The document as a whole is worth the read. Cheers!
-
-
Great, thanks for the clarification Donna!
i'll definitely go through the guidelines as well.
Thanks again
-
Hi RC,
No. The business / company does not need to and should not change. The business name should be listed as "Company Name" only. No location.
What you need to do to differentiate your different business locations is to ensure they each have a unique local number and dedicated page on your website.
Here are Google guidelines if you have not seen them already - https://support.google.com/places/answer/107528?hl=en.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
We now have an SSL certificate. Do we need to redo our citations?
After spending some time getting our NAPW info corrected on many of our key listings and claiming and configuring a few more, we recently added an SSL certificate to our domain. We've made the https version of our site the canonical version, set redirects, etc. Do we need to redo our citations with https to get our full SEO bang for buck out of our citations?
Local Listings | | TheKatzMeow1 -
Citations & Snack Pack
One of our clients have two business names. Alpha Paving Industries and Alpha Roofing Industries. -- both have the same address. Couple questions- 1.They changed their address a few months ago. On your listing for both companies ...you show a "Suite A". Google and Facebook do not that the "suite A"....why does it show up still? 2. One each- there are inconsistencies. On Alpha Paving, Alpha Roofing shows up...same thing with Alpha Roofing, Alpha Paving shows up as inconsistent. This affects the score I imagine? How can it be resolved so the inconsistencies are gone. 3. To get on the "snack pack" your citations have to be perfect. Will this keep both Alpha Paving and Alpha Roofing from getting in the "snack pack"? Thanks you! Craig
Local Listings | | WalkieTalkie0 -
Multiple language in site links on SERP
hi there guys! I have this client that sells roofing reparation. His site is in two languages. In this image here, the green square are the results in english and red square in french. The picture is from a english SERP. What would you guys do to make sure that the SERP shows the right language to users on Google? It is very important for us to have both language separated. Our region is bilingual so, it's a big problem! The original language of the site is in french and I don't have any problem with this version. But when i checked the english side, there is this problem... mixing language in the SERP is not very good for my ROI. Thanks guys! toiture2.png
Local Listings | | TonikSEO0 -
Multiple Location TROUBLE!
Hello Moz World, I have a client that has three brick and mortar locations. After placing all three locations into Google Places, I discovered that 2 of his 3 locations are not brick and mortar stores. They are actually his house, and his Mother's house. He is a plumber, and services most of the state. My question is, as a professional SEO consultant who wants to do the right thing, what should I recommend he do? How long before Google catches him, and what will actually happen? Should I advise him to play the system till he gets caught? And Lastly, does anyone have any recommendations on how to rank a single website for multiple cities within the state? Loaded Questions, Thanks ahead of time for all of the responses! B/R Will H.
Local Listings | | MarketingChimp100 -
Do Citation Count As Backlinks / Referring Domains
I listed clients listed on about 200+ local citation sites and was NAP complaint. However, when I run a backlink checker using MOZ, SEMRUSH, etc it only show 8 -12 and none of them are the citations. Anyone have any pointers?
Local Listings | | InfinityTechnologySolutions0 -
NPA. Adding two new locations. What phone numbers to use?
Hi everyone, Our client wants to add two new locations. Not sure what phone number to use.
Local Listings | | Ryan_V
We have main phone 800 number, with no adders associated, and local phone numbers for locations which we do SEO for. New two locations are not for SEO purposes. Client just want them to be listed on website and on major directories for now. Understanding NPA importance:
Should we use main 800 for both locations?
Should we get new phone numbers for each one? Thanks0 -
Local seo citation tools
Hi I have been manually adding my details to local/national directories in order to help my ranking in my google places placing. It is a bit of a grind, and I am aware there are tools out there. I was wondering if anybody has any experience with any of them? I am UK based. Also I was ranking for "Liverpool Photographer" on google places for a couple of months and it brought in quite a bit of work, although I have since slipped back to about 15th, so out of the visible results. I am mainly a wedding photographer so my home page was optimised mainly for "liverpool wedding photographer" Although I hired an SEO company who changed the home page title to "liverpool photographer", I cannot remember if I was ranking on places for this keyword because of this change or I was already in the results before the changes were made. So my question is how Can I rank for "liverpool photographer" and "Liverpool wedding photographer" on a places result at the same time? I hope this makes sense. Best wishes. David.
Local Listings | | WallerD0 -
Best Local Citation Building Services
Hi, have any of you ever used a local citation building service? Are some better than others, any recommendations? Any bad experiences or companies to avoid? I'm fairly new to the process and it looks like there's a lot of snake oil salesmen in this vertical, so any and all insight you could give me would be great! Thank you in advance, I look forward to hearing feedback from all of you!
Local Listings | | maxcarnage0