No data available for example.com in WMT. What to do?
-
Hi,
Our problem is simple: we have statistics data for www.example.com but some data is missing for example.com (eg."links to your site", "structured data, "html improvements") .
However, "search queries", "index status" and some other data is available for example.com.
The problem is that we have over 5000 subdomains and we see no information about them.(especially links pointing to them).
We followed every advice given by Google but doesn't seem to work:
-Adding www.example.com and example.com in WMT
-Setting www.example.com as the preffered domain
-Using DNS verification to verify our site
What do we have to do?
Thank you,
Axello
-
Hi Everett,
The Google Search Quality Team's response was:
"Hi,
Thank you for your email.To see link data from subdomains, you will have to verify each subdomain to your Webmaster Tools account.Sincerely,
The Google Search Quality Team
"
We have changed our content structure to a directory based structure.
Thank you for your support.
Axello
-
Hello Axello,
Are you still having this problem? If so, someone may need to look at your GWT setup to diagnose the issue. You can try some of the SEO companies and consultants listed here in order to hire an analyst to help fix the issue.
If you feel comfortable sharing the domain I can have a look for you to see if there are any answers to be had without logging into GWT.
-
Everett,
Thank you for your support.
The DNS verification was done from mydomain.com.
We are more willing to pay for this service, if your team gets the right solution.
Thank you,
Axello
-
Sorry for the misunderstanding Axello, but I was asking from which site account did you set up the DNS record for verification. If you did this from the www.mydomain.com account when setting it up to be verified it is possible that the code given would not work for other subdomains, since technically "www" is a subdomain. This is all relatively new for everyone, including myself, but I would try using the DNS verification method from the http://mydomain.com GWT account if you haven't done that already.
Does this make sense? I am very curious to know what the issue is too. Please keep us posted. In the meantime, maybe someone else from Moz can provide some input as well. I will ask our team if any have dealt with this.
Regards,
Everett
-
Hi Everett,
I think i sent the question from www.mydomain.com.
I did it again from mydomain.com. Today.
Axello
-
Axello,
In regard to my other question: Did you set it up on http://yourdomain.com or from the http://www.yourdomain.com GWT account?
-
Hi Everett,
We have sent a message using their feedback form one month ago. But no response.
-
Hello Axello,
Thank you for your patience as we narrow down the possibilities.
Have you sent any kind of email or help request to the GWT team?
Did you do this on http://yourdomain.com or from the http://www.yourdomain.com GWT account? If you want it to cover all subdomains you may have to do it from http://yourdomain.com.
-
Hi Everett,
The DNS verification was made almost a month ago.
Nothing seems to work.
Axello
-
Hello Axello,
How long has it been? Sometimes it takes several days, even up to a week, for the DNS changes to take effect.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can I overwrite previously imported cost data in Google Analytics?
I choose the overwrite option but it keeps adding the costs to the existing costs. When i select that radio button and click done, that option does not appear on the summary screen. That section next to Import Behavior is blank.
Reporting & Analytics | | JGB5550 -
Google Analytics - Events impacting session data
Hi Mozzers, Has anybody ever experienced event tracking significantly impacting session data? Here's a summary of what I'm finding: When I measure sessions to a particular hostname (a subdomain) in my Google Analytics report, sessions dropped by over 100% when I removed some event tracking on that subdomain (an event was triggered when a user clicked on a particular button). When I reinstate that event tracking, sessions go back up to around where they used to be. Can anybody understand why this might be happening? Thanks!
Reporting & Analytics | | A_Q0 -
How do you analyze a traffic drop with no historic Google Analytics data?
A client of mine has a large website with multiple sections (shop, forums, articles, etc.) that apparently had a significant reduction in rankings, traffic, and sales in the past. However, historic Google Analytics data is not available for the site, and I'm having troubles identifying anything concrete about the traffic drop, such as when it happened, what pages/sections it happened to, etc. The shop traffic drives most of the revenue, but it's a small number compared to the forums traffic, so it's hard to pick anything out of top-line trends like SEMrush offers. What tools or strategies might help in this situation?
Reporting & Analytics | | AdamThompson0 -
When will traffic data be working ? also whats with the spike in duplicate listing issues with everyone.
Hi There, We have no traffic data, is this something we are doing wrong or is this an issue with SEOMOZ ? Also duplicate listings have gone sky high, check goggle analytics's and all ok ? Any answers ? Thanks Charlie
Reporting & Analytics | | pro580 -
Number of clicks / organic traffic - different data in Google Analytics and Webmaster Tools
Hi. I have a little problem. When I open Google Webmaster Tools I see 3000 clicks (in Traffic - Search queries - Clicks). But when I open Google Analytics I see much more visits from search engine (Google) - it´s 4-5 times more! It´s a huge difference, don´t you think? Do you know, where is the problem? What causes this diffence? thanks a lot
Reporting & Analytics | | mysho0 -
WMT tools - setting parameter for redirected URLs
Hi everybody. One of our clients has recently moved from one ecommerce platform to another. During the move, a huge number of URLs have been tidied up to remove dynamic parameters. The old URLs have been redirected to the new, tidy ones. My question is whether it's worth telling Google in the WMT URL parameters section not to index the parameters of the old URLs. Will this affect the redirects in any way? Thanks!
Reporting & Analytics | | neooptic0 -
Is the link data from Open Site Explorer in real time or an average?
I just started using Open Site Explorer to track internal and external link data. Is this information given in real time or is it an average over a specified period of time?
Reporting & Analytics | | mequoda0 -
.com version and .org version of site
So i just discovered that a site I now managae has a .com version - as well as the .org version that is the one everyone knows about! I'm guessing this is not a good thing... So the whole site eg www.abc.org/example has a mirror page www.abc.com/example.... What should I do about this? Is it really bad to have 2 versions out there? Thanks!
Reporting & Analytics | | inhouseninja0