Number of E-commerce transaction is less while goal conversion count is more
-
Hi All,
As far as I know for one goal conversion I could have have more E-commerce transaction but in my case it is opposite I am getting e.g two goal conversion count for one e-commerce transaction or 6 goal conversion count for 3 E-commerce transaction.Why this is happening & How could I fix that?
Thanks
-
Without seeing you analytics I can't do much more, but with what you are saying I think you should re-look at how your thank you page is performing, see if that page is getting 2 around double as many page views as sessions, or if there are a large number of page views with less than 1 second, or if you look at your thank you page, is the previous page nearly 50% of the traffic. If your goal is set up correctly the only thing that could be causing this would be the page double loading in quick succession or having 2 copies of your GA code on the page.
-
Hi,
I have defined only one thank you page in goal set up, no automatic page reload.
@Hutch42 - What info do you want me to share here to find the main reason/resolve the problem?
Thanks
-
Hi there, did you see the response to your question from Hutch42? He brought up some good points.
-
How do you have your goal set up? it seems like your goal is firing twice, or you have an automatic page reload somewhere, unfortunately problems like this are hard to diagnose without being able to actually see your analytic's information. The best you can do is look at the rules defining your goals and see if they are to broad, if you are basing them off on an event that is hard coded onto your site then you should also look into your code to make sure it is not firing twice during a purchase.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tracking Chat Conversions on WP?
We have a WordPress site where we use the plugin Chatra for our chats. It works great...except, that you cannot track conversions from Google Ads. There is another plugin called Apex that allows tracking, but their people answer the phone instead of ours. So does anyone know a way or a plugin where we can have chat enable on our website that our people are solely responsible for responding to that allows you to track conversions from Google Ads? Thanks, Ruben
Paid Search Marketing | | KempRugeLawGroup0 -
How to track B2B conversions when the searcher isn't the one who transacts?
Hi, Wondering if anyone can recommend how to track B2B conversions when the searcher isn't the one who transacts? I am looking at my Adwords campaigns and I don't think the conversion is 100% right. In our industry, the eventual end user (and the person who does the search) does not have the authority to purchase the product. It is usually the purchasing department who eventually get in contact and purchase the product. Sometimes it is another company on behalf of the original company who purchase the part as we might not be on the vendor list. So, in this case, the order goes from the original searcher to their purchasing department to another company who then purchase from us. Just wondering how to track this on AdWords? Thanks
Paid Search Marketing | | DavidLenehan0 -
Adword San Francisco Reach number
Hello, I have noticed in Adwords, when I select San Francisco or San Francisco county as a location for the campaign, it shows the reach as 7,220,000 Now I know that reach may be different from census data and depends largely on number of google signed-in users. But this number is waaay of. According to census there are only about 850,000 people in SF county, lets add as much that commute to SF for work, then we still have only 1,700,000 - not even close to 7,220,000 google is reporting. Also note that for the rest of the Bay Area counties the Adwords reach numbers match very closely census data. Any ideas?
Paid Search Marketing | | SirMax0 -
Why are my Adwords Total Estimated Conversions Less than My Phone Call Conversions?
I'm having an issue with tracking some conversions in adwords. Google Adwords is saying I have 20 estimated total conversions in an account and 26 phone conversions. Adwords is saying that the phone conversions are included in the total, so I am confused as to how the part is having a higher total than the sum. Is there something I'm missing? Thanks!
Paid Search Marketing | | OOMDODigital0 -
Number of reviews in PPC advert
Hi all Got an email from a client asking about this, Ive not come across this one before. The client has a Google + account with about 2500 reviews on their website on. They have linked this into their adwords so these show on their ppc. However, on the ppc ad it says only 650 reviews. Quite a difference!! Anyone know why this would be the case? Thanks
Paid Search Marketing | | GrumpyCarl0 -
Keyword Traffic - Does this count paid traffic?
I'm looking at keyword rankings, and specifically at the number under "Keyword Traffic" for one of my keywords, which is described as "how many visits this keyword has generated for your website". We run adword campaigns for some of these keywords. I'm wondering if this number is tracking visits from adwords or is this only organic?
Paid Search Marketing | | mboynton0 -
How Do You Sell View-Through-Conversions and Remarketing?
Hey Mozzers, We have a client that has spent $500 on a remarketing trial. This resulted in 4 direct sales with a revenue of $600 and 75 view through conversions. The average sale is about $150. I presented a report with a best and worst case scenario of the VTCs (that is all VTCs were responsible or no VTCs or some VTCs were a direct result of the remarketing campaign). The client needed more proof that the VTCs were a direct result of the remarketing - which I did not have. I know this was a really profitable campaign, but I just cant prove it. Has anyone had any experience with this? Or know of any good blog posts I could read up on? Thanks.
Paid Search Marketing | | LukeyJamo0 -
Facebook PPC - Number of Clicks According to FB Different Than Visits in Analytics?
Hi There So I was trying out my first FB ads with a client. I see according to FB there were 105 clicks. But according to google analytics there were only 69 visits. I am counting visits from facebook.com and apps.facebook.com Any reason for this discrepancy, or any tips? Am I missing something? Thanks! 687sfgMVaE 1j56Pm7nD
Paid Search Marketing | | evolvingSEO0